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RE: Outsourcing in QA and Testing

From: Brian Kelly <b.kelly@ukoln.ac.uk>
Date: Fri, 12 Apr 2002 14:56:58 -0000
To: "'Vijay Sikka'" <vsikka@nirixa.com>, www-qa@w3.org
Message-ID: <004001c1e232$4bc2e2f0$d513268a@ukoln.ac.uk>
Hi Vijay
   I can't comment on particular companies (and this is probably outside
the scope of this list).  One comment that I would make is that there is
a need for standardisation on terminology and approaches to QA and
testing in order that testing is independent of the company carrying out
the testing or the tools they use.
    I've made use of a number of Web-based testing tools and found that
different tools give different results on metrics such as the size of
pages (due to inconsistent approaches in processing of external CSS and
JavaScript files, respecting the robot exclusion process, processing
frames, redirects, splash screens, etc.)
    I raised the terminology issue a while ago on this list (and
volunteered to do some work - which I've not had time to do). 
    I'm be interested to know if standardised methodologies for Web site
testing is within the scope of this list.  I joined the list as this was
my main interest, and then found that that the QA group focussed at the
QA of Web *standards and procotols* and not *Web sites*.  If Web site
testing is out-of-scope, I think it would be useful if the W3C QA Web
site (and list) provided pointers to relevents fora and resources in
this area.

Brian  

---------------------------------------
Brian Kelly
UK Web Focus
UKOLN
University of Bath 
BATH
BA2 7AY
Email: B.Kelly@ukoln.ac.uk
Web: http://www.ukoln.ac.uk/
Phone: 01225 38 3943

> -----Original Message-----
> From: www-qa-request@w3.org [mailto:www-qa-request@w3.org] On 
> Behalf Of Vijay Sikka
> Sent: 12 April 2002 02:11
> To: www-qa@w3.org; vsikka@nirixa.com
> Subject: Outsourcing in QA and Testing
> 
> 
> Dear Moderator,
> I want to hear from CTO, Directors of QA and VP Engineering 
> friends in this list regarding their experiences with 
> outsourced QA and Testing.
> 
> a. Has outsourcing QA and Testing been a productive 
> experience? b. Did you save costs while maintaining the 
> timeliness of your product 
> deliverables?
> c. Which companies you found did a good job for you?
> d. Which country did you outsource to? Ireland, Canada, 
> Israel, India, 
> China or other
> e. Was the time difference a hurdle for team communication?
> f. Was language an issue in communication?
> g. What type of testing did you successfully outsource?  Blackbox? 
>  Unit?  Functional?  Load?  Regression?
> h. Did you completely replace your QA department or did you use 
> outsourcing as an extension?
> i. Did you require the QA and testing people to have computer 
> science or 
> software background?
> j. Which standards bodies did you find most relevant to your QA and 
> testing?  ISO?  ASQC?
> 
> Let me know.  I will consolidate responses and post them to 
> this news group
> 
> Thank you,
> 
> Vijay Sikka
> -------------
> 
> 
Received on Friday, 12 April 2002 09:57:49 GMT

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