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Re: Creating personas for WAI site redesign

From: Michiel Bijl <michiel@agosto.nl>
Date: Tue, 14 Jun 2016 19:24:52 +0200
Message-Id: <1E41F9CE-3CD2-4403-922A-20F90FF5EF64@agosto.nl>
To: WAI Interest Group <w3c-wai-ig@w3.org>
Thank you for this change Sharron :)

—Michiel

> On 14 Jun 2016, at 17:25, Sharron Rush <srush@knowbility.org> wrote:
> 
> Done, Patrick, good suggestion, thank you!
> 
> On Tue, Jun 14, 2016 at 10:09 AM, Patrick H. Lauke <redux@splintered.co.uk <mailto:redux@splintered.co.uk>> wrote:
> To paraphrase: "feel free not to participate, unlike those who are willing to help and spread the word"
> 
> Is this really your response to a valid comment about whether or not a particular question in the questionnaire is appropriate? That seems rather dismissive, sorry.
> 
> Perhaps a better response could have been: "Sorry, we didn't realise that some people may find that question inappropriate. We'll remove it / add a third "prefer not to say"/"other" option..."
> 
> P
> 
>  On 14/06/2016 15:51, Sharron Rush wrote:
> Hi Michael, Ginger, and all
> 
> No problem at all if people don't want to participate, completely OK
> (and by the way, none of the questions are required.)  We are only
> offering the opportunity to help us understand more about the real
> people who might use the new site.  The creation of personas as a way to
> guide a design process is a long standing practice in the usability
> community. The point is to use personal data from real people to create
> a fictional profile that kind of lives and breathes to give designers a
> sense of the actual people who will use the site.  Here is brief bit of
> background. An introduction to personas and how to create them
> <http://www.usability.gov/how-to-and-tools/methods/personas.html <http://www.usability.gov/how-to-and-tools/methods/personas.html>>.
> 
> Thanks to those who were willing to help and spread the word. Usability
> research shows that the more accurately we can draw personas, making
> them feel like real people based on actual data, the more likely the
> design will meet human needs.
> 
> Of course, during the design, we will also be asking for user feedback
> from real people, but we will also use the personas to ask ourselves -
> how would this design decision meet the need of this imaginary person,
> drawn for data collected from a broad spectrum of the web community.
> 
> But by all means feel perfectly free to ignore this whole request and
> enjoy other pursuits!
> 
> Thanks all,
> Sharron
> 
> 
> 
> On Tue, Jun 14, 2016 at 1:54 AM, Michiel Bijl <michiel@agosto.nl <mailto:michiel@agosto.nl>
> <mailto:michiel@agosto.nl <mailto:michiel@agosto.nl>>> wrote:
> 
>     Sorry, but what does gender have to do with this? I see that
>     questions aren’t mandatory—which isn’t clear from the site itself—so
>     I can skip it, but that is an unacceptable question in such a survey.
> 
>     Times when it is acceptable to ask for gender:
> 
>     1. Never
>     2. A dating site maybe?
> 
>     —Michiel
> 
>     On 13 Jun 2016, at 22:49, Sharron Rush <srush@knowbility.org <mailto:srush@knowbility.org>
>     <mailto:srush@knowbility.org <mailto:srush@knowbility.org>>> wrote:
> 
>     Greetings all,
> 
>     The EOWG has created a Task Force to re-design the WAI web site.
>     Our first challenge is understanding who we are building this
>     for.  If you would like to contribute your data to the
>     construction of a few personas that will guide our effort, please
>     take this (sorry rather long) survey.
> 
>     https://www.surveymonkey.com/r/T28B59P <https://www.surveymonkey.com/r/T28B59P>
> 
>     As important and maybe even more important is to collect data from
>     web professionals who do not yet participate in WAI and who may be
>     unaware of web accessibility and the WAI guidelines and supports.
>     To that end, please spread the word about the survey to people who
>     may not be accessibility aware.
> 
>     ...and please let folks know as well that there is a drawing for a
>     $100 gift card for anyone who completes the survey and wants to
>     leave contact information.
> 
>     Thanks for your help.
> 
>     Onward!
> 
>     Sharron Rush
>     EOWG co-chair,
>     participant in redesign TF
> 
> 
> 
> 
> --
> Sharron Rush | Executive Director | Knowbility.org | @knowbility
> /Equal access to technology for people with disabilities/
> 
> 
> -- 
> Patrick H. Lauke
> 
> www.splintered.co.uk <http://www.splintered.co.uk/> | https://github.com/patrickhlauke <https://github.com/patrickhlauke>
> http://flickr.com/photos/redux/ <http://flickr.com/photos/redux/> | http://redux.deviantart.com <http://redux.deviantart.com/>
> twitter: @patrick_h_lauke | skype: patrick_h_lauke
> 
> 
> 
> 
> -- 
> Sharron Rush | Executive Director | Knowbility.org | @knowbility
> Equal access to technology for people with disabilities
Received on Tuesday, 14 June 2016 17:25:22 UTC

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