W3C home > Mailing lists > Public > w3c-wai-ig@w3.org > April to June 2016

Re: paypal.

From: Karen Lewellen <klewellen@shellworld.net>
Date: Sun, 8 May 2016 16:52:29 -0400 (EDT)
To: David Edward Best <davebest@cogeco.ca>
cc: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Message-ID: <Pine.LNX.4.64.1605081647390.2772@server2.shellworld.net>
Good afternoon David,
Thank you for providing in this moment assurance I am not alone.
I note your email is in Canada.  While the c Canadian edition of paypal 
was ever so slightly easier, I just checked my Canadian account finding 
the same image verification.
I did tell the  paypal supervisor that millions use their service for 
business making such discrimination disturbing.
for the record?  Said supervisor had no idea what adaptive technology is, 
what w3c rules are, or that image verification is a problem...at all.
And this person is in tech support.
Thanks for adding your voice to my own David,

On Sun, 8 May 2016, David Edward Best wrote:

> Karen, thank you for the notice. PayPal is critical to me as an entrepreneur business phone. I will certainly follow up on this situation. Thank you! David Best
> Greetings from my iPhone :)
>> On May 8, 2016, at 4:24 PM, Karen Lewellen <klewellen@shellworld.net> wrote:
>> Greetings everyone,
>> As of this afternoon  paypal has implemented an image verification procedure, effectively locking out anyone whose disability experience makes such verification's a problem.
>> granted access has been fading fora while now, but at least one could reach your account and in some cases access the classic site structure.
>> I am wondering first if others have noticed, and second wisdom on the best course to take?
>> Paypal is simply too pervasive for this to be ignored.
>> Thanks,
>> Karen Lewellen
>> V
Received on Sunday, 8 May 2016 20:52:57 UTC

This archive was generated by hypermail 2.3.1 : Sunday, 8 May 2016 20:52:58 UTC