RE: Popups

When a client asks for a specific design element, one needs to wonder where this need came from in the first place.

In your case client is not satisfied with visibility of system status. Try

-          Improving titles and labels

-          Adding non-obstructive instructions

-          Providing feedback in an alternative way (as Harry pointed out), additional confirmation page always helps

-          Keeping elements and its status (e.g. shopping cart belongs to the top right corner) in its user-anticipated location

-          Using visual cues to show what just happened

Thanks
Mike

From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org] On Behalf Of Andy Laws
Sent: Friday, March 18, 2011 5:30 AM
To: WAI Interest Group list
Subject: Popups

Dear WAI

I currently have a client that wants a JavaScript pop up on a site each time a product is added to the basket, can somebody please tell me why this is a bad idea from a an accessibility and usability prospective

Regards

Andy

--
Andrew Laws Bsc(Hons) MBCS, FBCS
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