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RE: User Responsibility for Web Accessibility

From: Derek Featherstone <feather@wats.ca>
Date: Mon, 22 Mar 2004 22:19:55 -0500
To: "'Charles McCathieNevile'" <charles@sidar.org>, "'James Craig'" <wai-ig@cookiecrook.com>
Cc: <w3c-wai-ig@w3.org>
Message-ID: <004501c41085$b73dc530$fe01a8c0@faottcan001>

Chaals wrote:
> In terms of response, I think there is some grounds to argue for a
> substantially overlapping responsibility. While that seems
> inefficient, the approach of assuming greatest efficiency seems not to
> actually work either.
> Any ideas how to get users to understand their responsibilities and
> take them on, as opposed to simply thinking that things don't
> work for them because they can't use the content they get?

This is something I've been brewing up for a while - drafted on paper in
January - but was motivated to complete it when I saw James' presentation
(online, not live). Indeed it is a very important question to be asking.
Chaals, I think what I've written might open up some discussion about your
question: "Any ideas how to get users to understand their

The basic premise is that in order to get users to understand, we need to
help them along in the right direction to becoming better users. Yes, the
responsibility is theirs, but it has to "substantially overlap" with our


I'm working on some follow up ideas, but they'll have to wait for another

Best regards,
Derek Featherstone  feather@wats.ca
Web Accessibility Specialist / Co-founder of WATS.ca
Web Accessibility Testing and Services
http://www.wats.ca   1.866.932.4878 (North America)
Received on Monday, 22 March 2004 22:25:05 UTC

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