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(unknown charset) Re: Fw: [webwatch] NY Times: White House E-Mail System Becomes Less User-Friendly

From: (unknown charset) Access Systems <accessys@smart.net>
Date: Fri, 18 Jul 2003 17:03:19 -0400 (EDT)
To: (unknown charset) David Poehlman <poehlman1@comcast.net>
cc: (unknown charset) wai-ig list <w3c-wai-ig@w3.org>
Message-ID: <Pine.LNX.4.21.0307181701310.2649-100000@smarty.smart.net>

On Fri, 18 Jul 2003, David Poehlman wrote:

GAWK!!!!! good grief.  I wander thru all the pages (text version) fill in
all the mandatory fields and finally get to the "send mail" and it rejects
the mail tells me to start again and puts me into an endless loop!!!!

so much for using it in Linux and PINE/LYNX

#@#&!@(#{*  it wasn't broke why did it need fixing??


> ----- Original Message ----- 
> From: "Jennifer Sutton" <jensutton@earthlink.net>
> To: "webwatch" <webwatch@yahoogroups.com>
> Sent: Friday, July 18, 2003 3:23 PM
> Subject: [webwatch] NY Times: White House E-Mail System Becomes Less
> User-Friendly
> Hi all:
> I thought some of you might have time and/or interest in checking this new
> email system out for accessibility.  I don't have time at the moment to
> navigate through, apparently, nine pages.
> Best,
> Jennifer
> http://www.nytimes.com/2003/07/18/technology/18MAIL.html?hp
> White House E-Mail System Becomes Less User-Friendly
> Do you want to send an e-mail message to the White House?
> Good luck.
> In the past, to tell President Bush  or at least those assigned to read
> his mail
>  what was on your mind it was necessary only to sit down at a personal
> computer
> connected to the Internet and dash off a note to president@whitehouse.gov.
> But this week, Tom Matzzie, an online organizer with the A.F.L.-C.I.O.,
> discovered
> that communicating with the White House had become a bit more daunting.
> When Mr.
> Matzzie sent an e-mail protest against a Bush administration policy, the
> message
> was bounced back with an automated reply, saying he had to send it again in
> a new
> way.
> Under a system deployed on the White House Web site for the first time last
> week,
> those who want to send a message to President Bush must now navigate as
> many as nine
> Web pages and fill out a detailed form that starts by asking whether the
> message
> sender supports White House policy or differs with it.
> The White House says the new e-mail system, at www.whitehouse .gov/webmail,
> is an
> effort to be more responsive to the public and offer the administration
> "real time"
> access to citizen comments.
> Completing a message to the president also requires choosing a subject from
> the provided
> list, then entering a full name, organization, address and e-mail address.
> Once the
> message is sent, the writer must wait for an automated response to the
> e-mail address
> listed, asking whether the addressee intended to send the message. The
> message is
> delivered to the White House only after the person using that e-mail
> address confirms
> it.
> Jimmy Orr, a White House spokesman, described the system as an
> "enhancement" intended
> to improve communications. He called it a "work in progress," and advised
> members
> of the public who had sensitive or personal matters to bring up with
> President Bush
> to use traditional methods of communications, like a letter on paper, a fax
> or a
> phone call.
> He said the White House, which gets about 15,000 electronic messages each
> day, had
> designed the new system during the last nine months in partnership with a
> private
> firm that he would not identify.
> [snip]
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