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RE: Scott's Hypothetical Intranet

From: Wayne Crotts <wcrotts@arches.uga.edu>
Date: Wed, 27 Oct 1999 09:02:42 -0400
To: "WAI Interest Group Emailing List" <w3c-wai-ig@w3.org>
Message-ID: <NDBBLHDAELNNOGHIPNIECEDMCGAA.wcrotts@arches.uga.edu>
pardon me, but I don't think anyone said one could learn JAWS and MSIE in
one fell swoop.

You are creating a straw doll and then congratulating yourself for smashing
him up (forgive me for being so harsh here).

Yes, computer support-wise, to leave out training for any approved/mandated
software would be ludicrous.  (Yes, I know horrible anecdotes will pour
forth saying this happens all the time.  However, my point is not saying
that bad computer support or inaccessibility does or does not occur -- only
that approved/mandated software does not equate to inaccessibility.)
However, I don't find it unreasonable for a company to establish a JAWS/MSIE
software combo as supported software and then provide training/support for
any user who would need to use JAWS and MSIE.

Once again, I realize there are exceptions to the rule, and there may be a
legitimate need for the employee to use an alternative -- and we could
discuss these hypotheticals all day and go round in circles.  Good policies
incorporate exceptions to the rule.  From a computer support issue, it is
much easier to provide support to the exceptions to the rule than to have a
wide open standing policy where everything is allowed.

Once again, I fear we are confusing matters by attempting to mandate the
allocation of resources and not the outcome of the overall policy, which
should be that an accessible environment be present.

Wayne

Wayne Crotts
Information/Systems
Institute on Human Development and Disability
A University Affiliated Program
The University of Georgia

-----Original Message-----
From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org]On
Be

aloha, kynn!

one cannot just sit down and quote learn JAWS unquote and MSIE in one fell
swoop and expect to be proficient with both...
Received on Wednesday, 27 October 1999 09:03:45 GMT

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