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Re: some references on user need assessment

From: Jonathan Chetwynd <jay@peepo.com>
Date: Wed, 26 Jan 2000 20:04:37 -0000
Message-ID: <004201bf6839$323ac480$d2419fd4@signbrowser>
To: "Scott Luebking" <phoenixl@netcom.com>, <marja@w3.org>, <w3c-wai-gl@w3.org>, "Wendy A Chisholm" <wendy@w3.org>
It is not only that one needs a source of references.

It is standard practice to supply not only examples,
but evidence of why we got here.

As W3/WAI is the standard we should have access to the best research and
include links to support  for decisions.

Now this maybe utopian, however it is perhaps not to late to start.


Jonathan Chetwynd
Special needs teacher / web accessibility consultant
education and outreach working group member, web accessibility initiative,
----- Original Message -----
From: Wendy A Chisholm <wendy@w3.org>
To: Scott Luebking <phoenixl@netcom.com>; <jay@peepo.com>; <marja@w3.org>;
<phoenixl@netcom.com>; <w3c-wai-gl@w3.org>
Sent: Wednesday, January 26, 2000 7:40 PM
Subject: Re: some references on user need assessment

> If this is a problem with dealing with the collections and the collections
> are all about how to make things usable, then perhaps you ought to point
> that out to the people who maintain the collections. <grin>
> Scott, why don't you pull together all of the URLs that you've been
> to the list and post them in one place with a bit of annotation for each
> one?  We can point to this list from the WCAG Techniques document.
> Looking at the collections, i think you will find that they have tried to
> address the issue of overwhelming people with information.  of the two
> sources that marja cited, the first, the HCI Bibliography, links to a list
> of "recommended readings" divided into several categories [available at
> http://www.acm.org/~perlman/readings.html]
> Jakob Nielsen also tries to do some filtering by highlighting seven of his
> "alert box" columns.  He also provides a "hot list" for reading that seems
> categorized in easy to understand categories [available at
> http://www.useit.com/hotlist/].
> Another site to point out, one that Jakob refers to, is "usable web"
> maintained by Keith Instone.  He has a category called "Accessibility"
> [available at http://usableweb.com/items/access.html].  Perhaps someone
> could work with him to massage this into a list that is most appropriate
> our needs.
> --wendy
> At 02:14 PM 1/26/00 , Scott Luebking wrote:
> >Hi, Marja
> >
> >The problem with dealing with the collections is that people who are
> >new to the fields of user-centered design and usability testing won't
> >know where to start.  It might be better to pick a few good sites
> >for introductory material and then also have links to the collections
> >for people who want more detailed information.
> >
> >Scott
> >
> >
> > > I think it is a goood idea. However, we should make sure we are not
> > > the same thing that has already been done at the usability circles.
> > > are quite a lot of material and collections e.g.
> > > http://www.useit.com/, CHI conference proceedings in ACM digital
> > > To go through all of them and prioritize them is a huge job.
> > >
> > > Marja
> --
> wendy a chisholm
> world wide web consortium
> web accessibility initiative
> madison, wi usa
> tel: +1 608 663 6346
> /--
Received on Wednesday, 26 January 2000 15:11:05 UTC

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