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Re: some references on user need assessment

From: Scott Luebking <phoenixl@netcom.com>
Date: Mon, 24 Jan 2000 10:17:30 -0800 (PST)
Message-Id: <200001241817.KAA25724@netcom.com>
To: charles@w3.org, jay@peepo.com, phoenixl@netcom.com
Cc: nir@nirdagan.com, w3c-wai-gl@w3.org
Hi, Jonathan

Here's a URL for a paper by Shneiderman about applying ethnography
to redesigning interfaces.  The URL is:


(Please notice that the URL starts with ftp: rather than the usual http:.)

A list of Shneiderman's papers can be found at URL:


He has written on many aspects of human-computer interaction.

Received on Monday, 24 January 2000 13:19:08 UTC

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