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Re: some references on user need assessment

From: Jonathan Chetwynd <jay@peepo.com>
Date: Mon, 24 Jan 2000 08:59:00 -0000
Message-ID: <001501bf6649$43c39480$d5419fd4@signbrowser>
To: "Scott Luebking" <phoenixl@netcom.com>, <charles@w3.org>
Cc: <nir@nirdagan.com>, <w3c-wai-gl@w3.org>
Scott, I find your tone both patronising and unpleasant.
It maybe that blind and sighted people conferring over pages is a minor
issue.

My clients have learning or cognitive disabilities.
They almost always require some kind of advice.
The opportunity the web offers already to provide precis or summaries is
woderful. However we need to bear in mind that should different versions of
the same text be offered they remain so.


jay@peepo.com

Jonathan Chetwynd
Special needs teacher / web accessibility consultant
education and outreach working group member, web accessibility initiative,
W3C
----- Original Message -----
From: Scott Luebking <phoenixl@netcom.com>
To: <charles@w3.org>; <jay@peepo.com>; <phoenixl@netcom.com>
Cc: <nir@nirdagan.com>; <w3c-wai-gl@w3.org>
Sent: Sunday, January 23, 2000 10:00 PM
Subject: Re: some references on user need assessment


> Hi, Jonathan
>
> User needs assessment is a rather complicated topic.  The issues of
> ethnography, interviewing, observation, user profiling, story boarding,
> simulations, usability can all get involved.  What kind of references
> would you like?  Ben Shneiderman out of University of Maryland has done
> some nice work on the ethnography stuff which is probably the most current
> trend in user needs analysis.
>
> Scott
>
> > could you post these?
> > jay@peepo.com
> >
> > Jonathan Chetwynd
> > Special needs teacher / web accessibility consultant
> > education and outreach working group member, web accessibility
initiative,
> > W3C
>
Received on Monday, 24 January 2000 04:18:16 GMT

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