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Re: How to Report an Inaccessible Website - title question

From: William Loughborough <wloughborough@gmail.com>
Date: Wed, 11 Nov 2009 20:56:41 +0100
Message-ID: <1e3451610911111156q34498146k75c8786998cfbb63@mail.gmail.com>
To: Wayne Dick <wed@csulb.edu>
Cc: Liam McGee <liam.mcgee@communis.co.uk>, "EOWG (E-mail)" <w3c-wai-eo@w3.org>
Sometimes "DUH!" means "of course that's obvious" but in this case it
means "how could we have left that out of the document." Particularly
in the case where the government buys products of the 'offending'
entity." In fact, it is often cited as the pressure point used by
advertisers to control media content.

This is a classic example of the simultaneous use of carrot and stick
- if you fix your inaccessible Web site you will be rewarded by
continued purchases as well as avoiding the consequences of having to
testify and give depositions.

As usual, +1 for Bro. Dick!


On Wed, Nov 11, 2009 at 8:43 PM, Wayne Dick <wed@csulb.edu> wrote:
> I really like Andrew's letter.
> I just have one additional idea.  Recently some trouble with a specific
> site. They did respond positively, but not without a nudge.  I complained to
> my purchasing department at my organization who purchase a lot of the
> product.  They passed the complaint along and we got a quick response.
> The lesson: if your organization has a purchasing relationship with the
> company, send your report to the purchasing group.  This works sometimes.
> Wayne

Received on Wednesday, 11 November 2009 19:57:21 UTC

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