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RE: Authoring Tool product managers (more contacts)

From: Charles (Chuck) Oppermann <chuckop@MICROSOFT.com>
Date: Tue, 5 Jan 1999 16:15:03 -0800
Message-ID: <BB61526CDE70D2119D0F00805FBECA2F55705C@RED-MSG-55>
To: "'B.K. DeLong'" <bkdelong@naw.org>, w3c-wai-au@w3.org
<<
I've often found that putting pressure on the product managers often has a
trickle effect. It can go all the way up to top management. 
>>

I agree entirely and like I said, it's a good start.

It's also my experience that marketers are quick to make commitments and
proclamations, but do not actually have the authority to effect the product
in a way they suggest.  

-----Original Message-----
From: B.K. DeLong [mailto:bkdelong@naw.org]
Sent: Tuesday, January 05, 1999 8:21 AM
To: w3c-wai-au@w3.org
Subject: RE: Authoring Tool product managers (more contacts)


At 08:13 AM 1/5/99 -0800, you wrote:
>FYI - Product Managers are usually marketing folks.  While they may have
>some input into the design of a product, they rarely have the ability to
>make commitments.  I notice that a bunch of folks listed are marketers and
>such and that's fine - a good foot in the door.  Just take what they say
>with a grain of salt <smile>

I've often found that putting pressure on the product managers often has a
trickle effect. It can go all the way up to top management. Often times the
engineers and programers want to implement features such as full HTML 4.0
or CSS-1 compliance but management tends to not care so much about features
as getting the product out on-schedule. That's where users come in....if
the customer-base applies the right pressure, things can change.
--
B.K. DeLong                  360 Huntington Ave.
Director                         Suite 140CSC-305
New England Chapter     Boston, MA 02115
World Organization        (617) 247-3753
of Webmasters

http://www.world-webmasters.org
bkdelong@naw.org
Received on Tuesday, 5 January 1999 19:15:10 GMT

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