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Re: Boilerplate text for bottom of FAQs, etc. seeking feedback

From: Najib Tounsi <ntounsi@emi.ac.ma>
Date: Mon, 21 Mar 2005 17:38:47 +0000
Message-ID: <423F06A7.8040001@emi.ac.ma>
To: Richard Ishida <ishida@w3.org>
CC: "'GEO'" <public-i18n-geo@w3.org>, shawn@w3.org

Richard Ishida wrote:

>Deborah,
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>>[mailto:public-i18n-geo-request@w3.org] On Behalf Of Deborah Cawkwell
>>Sent: 21 March 2005 14:16
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>>- What kind of feedback does the user get after submitting?
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>We can send them a page that says thanks, but maybe an email is better? They
>may not want to leave the page they were on.
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The advantage of email is that it doesn't bother the user with a 
popup-like. But it is not a "hot thank", i.e. the user may forget why 
she/he is thanked for.
My preference would go to a page with thanks. On a new window with a 
message "close" at the end, or on the same window with a message to "go 
back" to the page the user were on.
Consider also that normally users are prompt to use the "back" button on 
navigator when they want to return to the page they were on when the are 
taken away by a click (more easy with GET method as it is the case).

>>- It would be interesting to compare vote rating of pages to 
>>visitor stats. 
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>And, in fact, we should also include a hidden field that identifies the page
>they sent this from. 
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>>- Could we consider displaying pages to users in order of 
>>their vote rating, eg, in a similar box in the side nav?
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>I'd rather not do that until we have a large number of responses, ie. maybe
>never, since you'd need that kind of feedback to be based on meaningful
>criteria, not just the odd correspondent.
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>Cheers,
>RI
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Received on Monday, 21 March 2005 17:37:46 GMT

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