questionnaire on billing server for the Internet
Jean Francois Groff (jfg@dxcern.cern.ch)
Tue, 21 Jul 92 09:46:09 +0200
Date: Tue, 21 Jul 92 09:46:09 +0200
From: jfg@dxcern.cern.ch (Jean Francois Groff)
Message-Id: <9207210746.AA19273@dxcern.cern.ch>
To: www-talk@nxoc01.cern.ch
Subject: questionnaire on billing server for the Internet
Forwarded from the wais-talk mailing list, FYI only (same disclaimer
as below...)
Jean-Francois
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From: Steve Goldstein--Ph +1-202-357-9717 <sgoldste@cise.cise.nsf.gov>
To: wais-talk@quake.think.com
Subject: questionnaire on billing server for the Internet
Date: Mon, 20 Jul 92 14:58:50 EDT
Forwarded for the interest of WAIS-folk who might be interested in the
customer charging functions. Perhsps somebody would like to respond
to these folks with WAIS-specific interests.
This is not an endorsement of the request in any way: it is just forwarded
for your information and, possibly, to lead to WAIS-enlightenment for the
questioners.
Thanks,
Steve G.
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Mon, 20 Jul 1992 13:22:51 -0400 (EDT)
Message-Id: <keOjNfS00io1M1r1Q1@andrew.cmu.edu>
Date: Mon, 20 Jul 1992 13:22:51 -0400 (EDT)
From: Tao Jen <tj0u+@andrew.cmu.edu>
To: com-priv@psi.com
Subject: Internet Billing Server
Information Networking Institute
Carnegie Mellon University
5000 Forbes Avenue
Pittsburgh, PA 15213
Tel: (412) 268-8128
Fax: (412) 268-7196
Email address: tj0u@andrew.cmu.edu
To whom this may concern:
We are graduate students from Carnegie Mellon University's Information
Networking Institute. Currently we are working on a project to design
and develop a "billing server" on the Internet. This "billing server"
will provide billing functions for various service providers who could
sell their information services electronically over the Internet. We
believe that many of you could be potential service providers (our
customers). Therefore, your input to this market survey will be valuable
to the success of our project, and greatly appreciated.
The "billing server" that we envision would include billing functions
such as customized billing, invoice creation, service charge calculation
and collection, centralzied authentication, topical directory service,
and customer inquiry handling. Basically, it is like a credit card
service for the electronic services available on the Internet.
Following is a market survey that we are asking you to fill out for us.
We greatly appreciate if you could respond to this survey as soon as
possible. If possible, please reply by email, fax, or telephone calls.
Sincerely yours,
Tao Jen
Name: Title:
Company:
1. Would you be interested in making your service or information
available electronically?
2. Would you be interested in having a third party (e.g. a "billing
server") handle the billing functions for you?
3. Would you prefer an uniform pricing scheme for all customers or an
individual pricing scheme on a customer by customer basis?
4. Would you like a third party (e.g. a "billing server") to calculate
the service charges for you?
5. Circle the following services in terms of the importance in order
for you to provide services electronically. (1 is least important, 5 is
most important)
- Centralized authentication. 1 2 3 4 5
- Service charge calculation. 1 2 3 4 5
- Customized billing. 1 2 3 4 5
- Invoices creation. 1 2 3 4 5
- Guaranteed payment 1 2 3 4 5
- Service charge collection. 1 2 3 4 5
- Directory service. 1 2 3 4 5
- Customer inquires. 1 2 3 4 5
Please add to the list any additional service you feel is important.
6. Would you prefer to handle customer inquiries by yourself or let the
centralized "billing server" handle them?
7. What is the highest percentage of the total sale that you are
willing to pay for the billing service? (Please try your best to answer
this question)
Other comments:
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