Attached is a revised QA Primer.
The biggest change and what was needed the most was an Introduction. We (Mark and I) also organized the document around 3 perspectives – a document view, a view based on role within a WG, and a view based on a WG’s milestones. Thus we added the Document View section. By organizing in this way, we didn’t need to change what was already there.
Karl – note that I didn’t add formatting to the new Document View section.