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High-Tech
And High Touch: CRM In Banking
A Chinese Perspective |
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In order to compete effectively in today's
marketplace, Business banks must be customer-focused,
not product-focused, and make them as an eBanking
through Computerization and Electronization. Customer
Relationship Management ...... full
story |
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Why
Microsoft Will Change The CRM Industry
(1)
A Netherlandish
Perspective |
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Microsoft's entry in the CRM industry
before the end of the year will forever change the CRM
industry as we know it today. I have come to this
conclusion after interviewing Microsoft executives,
business partners, and competitors, and ...... full
story |
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Using Your
Own Customer Interactions To Improve Your
Marketing
An American
Perspective |
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There is so much going on in the CRM world
these days that it is easy for some of the simpler ideas
for improving your bottom line to go untouched. Worries
about profitability and growth, integrating multiple
solutions and...... full
story |
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CRM
Trends
`Selecting Out'
Stupidity |
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In the 1800s, Charles Darwin happened upon
one of science's most important theories: natural
selection. Individuals born with certain characteristics
- for example, strong legs, keen eyesight, good
camouflage - will enjoy an advantage...... full
story |
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CRM In
SME
A Case Study On A Travel
Agent |
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Best Travelling Agent (BTA) is a
small-to-medium size company. We set up our first branch
in Hong Kong 10 years ago and now we have 4 branches in
total. All of them are locating in city centre, we have
100 employees altogether and with ...... full
story |
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Onyx
Software Enters China Market
Partnership With North 22 Solutions
Marks Company’s Foray |
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Under the terms of the agreement, North 22
will work closely with Onyx to localize Onyx Enterprise
CRM in accordance with cultural and language nuances in
the Chinese market, while retaining all the benefits of
Onyx’s globally proven ...... full
story |
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Technology
Behind Real-Time Marketing (2)
Modeling And
Recommendations |
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The use of predictive modeling to drive
optimization and personalization efforts within
marketing has led to dramatic improvements in marketing
efficiency. The use of these modeling efforts in
conjunction with rules-oriented ...... full
story |
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Software
Enterprise In China: Must We Become The Aircraft
Carrier?
War Of Development Pattern Among
Software Enterprises |
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“To overtake India in XX years?and
“Coping with the challenge of WTO?are possibly becoming
the current hottest topics in the Chinese software
sector. Sources report that the department in charge of
the software...... full
story |
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