1. Secure a company’s high-level management commitment and sponsorship
   Before developing a web-accessibility project implementation plan, it is imperative to secure a company’s high-level management commitment and sponsorship. Need  to identify the accessibility champion or sponsor from a high-level management who would provide continuous support for the accessibility project
   
   • Medium and large companies/organizations may need to conduct executive-level briefings for business managers to obtain sponsorship and buy-in
     
2. Appoint overall accessibility project manager (coordinator),
   
   • Medium and large organizations/corporations may require creating a team that consist of representatives of different divisions or parts of the organization and has responsibilities of rolling out accessibility standards within their respective divisions/organizations. An extended team may include representatives from each group/business/region/country, legal department, marketing department and procurement representatives
     
3. Formalize a company-wide accessibility policy 
   Company needs to develop a policy that is based either on the government requirements or on the w3c guidelines with reference to the w3c guidelines.
   
   • Middle and large companies/organizations need to establish accessibility policies for procurement of online applications, authoring tools and web development. 
     
4. Evaluate a current status of the web from accessibility point of view. A quick preliminary assessment with one of the existing evaluation tools should be conducted in order to understand the scope of the project and required resources (can be done on a random basis, taking a sample). At this stage full-fledged assessment of all web pages is not required. 
   
5. Identify the scope of the project 
   
   • Medium and large companies/organizations may need to decide whether their intranet, secure applications, international sites, etc. will be included into the scope of the project and maybe need to prioritize web pages (sections) in order to implement the project in several phases) 
     
6. Develop a company-wide implementation (rollout) plan with the milestones and allocated resources
   
7. Develop communication plan. Communication is an important part of the plan. It is important to communicate an implementation plan to all stakeholders. It should be either precluded or accompanied by an endorsement message from a high-level management (president or CEO) emphasizing their strong commitment to the cause and all benefits including business ones as well as requirement for all new pages to comply with accessibility standards. 
   
   • Medium and large companies/organizations should create an internal web site. All web developers within the company need to be educated and informed about the project that keeps all employees abreast of all issues, plans, contacts, etc. In addition, for medium and large companies/organizations it is important to develop an external (customer-facing) web site that informs customers and users about accessibility policies.
     
8. Clarify approach towards such technical issues like pdf, flash, java etc 
   
   • Medium and large companies/organizations should publish a policy related to these issues
     
9. Research, select, recommend free software accessible for downloading or acquire commercial software that allows evaluation and retrofitting of the site (link to the list of existing software) 
   
   • Medium and large companies/organizations may need to establish license distribution system
     
10. Retrofit company templates and stylesheets, test them on different browsers and platform, conduct usability test with participation of disabled people
    
    • In middle and large companies the software need to be tested by early adopters before distribution to the web-developers, may need to work with the software vendor on customization of the tool to accommodate company’s specific design requirements
      
11. Specify all testing requirements for evaluation of the retrofitted pages (browsers, usability tests, platforms, etc.) 
    
12. Develop or identify training materials, and organize training, 
    
    • Medium and large companies/organizations need to ensure that different modules developed for different audience, e.g. business managers, web-developers, etc. and make training modules available online, on their internal site. 
      
13. Set up help desk (only for medium and large companies/organizations)
    
    • Medium and large companies/organizations may need to set up help desk to provide technical assistance to the web-developers May need to establish forum of web-developers to discuss technical issues
      
14. Establish compliance process 
    
    • Medium and large companies/organizations need to establish compliance process and to provide project management and tracking guidelines and tool to the web developers to enable creation of the status reports for the management. An escalation path for non-compliancy should be identified and used when needed
      
    • As a cost-saving measure, a system of self-assessment can be established Self-assessment checklist (tracking tool) can be submitted to the accessibility team upon retrofitting the site. A database (application) that would allow to track compliance may be developed. Random compliance audit need to be established
      

Attachment:
Tracking tool sample (excel spreadsheet)