Quality Features

• Ability to quickly research and analyze information, from the strategic level (who the audience is, product market position, system user requirements) to the smallest detail--all within the context of your business
• Top-notch writing skills, and document design based on current research in technical communication and human factors:
• Producing clear, reader-oriented information
• Organizing and indexing information so that readers can find what they need
• Writing easy-to-follow procedures
• Creating tables and illustrations that reveal key information
• Writing for multiple audiences
• Creating well-structured glossaries and references
• Ability to work to demanding deadlines and handle multiple tasks with initiative, thoroughness, and tenacity
• Superior skill at communicating with development and marketing people, engineers, programmers, and operations personnel, as well as non-technical readers
• Thorough knowledge of many technologies and business activities