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Dynamic <audio> and video IVR.

From: Paul Campbell <P.j.Campbell@kainos.com>
Date: Mon, 24 Aug 2009 11:01:26 +0100
Message-ID: <D3C6C5B18A1E413686D3960755BA7AE0@kainos.com>
To: <www-voice@w3.org>
 

Hi,

 

We build video IVR applications using, currently VXML 2.1.

 

One of the big problems we are running into is the lack of a
'method="post"' on the <audio> tag.  Some of our components may easily
exceed the GET query string length of the platform we use.  

 

There doesn't seem to be much support for dynamic <audio> tags and the
spec and the implementations seems to assume 100% that all audio fetches
will be for static files.

 

I know work is being done towards video applications and if I could
request one feature it would be the method attribute of the <audio> tag.
Followed very closely by more emphasis on the use of 'dynamic'
audio/video, by which I mean the src="" or expr="" can expect to fetch
from an application server and thus, like in HTML the session
cookies/variables should be honoured/passed.  I realise the later is
implementation, but it could be mentioned in the VXML rec.?

 

Would love to hear your comments.

 

Regards,

 

 

Paul Campbell | Senior Software Engineer | Kainos | DD: +44 (0)28 9057
1136 | Fax: +44 (0)28 9057 1101 | p.j.campbell@kainos.com

 


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Received on Tuesday, 25 August 2009 09:30:44 GMT

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