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RE: [vxml30reqs] VoiceXML 3.0 Requirements document published

From: Rick Genter <rgenter@silverlink.com>
Date: Mon, 11 Aug 2008 08:33:02 -0400
Message-ID: <B9550324A189244E9C8922F053FF990507FE4821@ex01silver.silverlink.com>
To: "VoiceBrowser" <www-voice@w3.org>
Cc: "Rick Genter" <rgenter@silverlink.com>

> From: www-voice-request@w3.org 
> [mailto:www-voice-request@w3.org] On Behalf Of Kazuyuki Ashimura
> Sent: Friday, August 08, 2008 12:30 AM
> To: VoiceBrowser
> Subject: [vxml30reqs] VoiceXML 3.0 Requirements document published
> The first version of the VoiceXML 3.0 Requirements has been published
> and is now available.

I've not finished reading this document, but there is one aspect of it
that I've found confusing. I assume that the term "caller" refers to the
entity with whom the VoiceXML browser is engaged in a conversation. The
term "caller" implies that the entity calls into the VoiceXML browser;
this is confusing to me, in that the vast majority of VoiceXML sessions
that our application conducts actually call out (using CCXML), and thus,
in a sense, the browser *is* the caller. I'd like to recommend that the
term "caller" be defined in the Terminology section (Section 0.2), or
that a different term be used.
Rick Genter
Principal Software Engineer
Silverlink Communications
Received on Monday, 11 August 2008 13:02:18 UTC

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