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RE: differentiate between InterdigitTimeOut and invalidcharacter

From: Karthik <karthik_m@huawei.com>
Date: Tue, 18 Jun 2002 23:14:51 +0530
To: 'Deepa R' <deepar_iyer@yahoo.com>
Cc: www-voice@w3.org
Message-id: <002e01c216ef$d9d25430$5903120a@in.huawei.com>
No its not FDT. That's our business scenario. Assume something like
this. I want to say "you have enterd wrong digit" for invalid character
and "A input timeout happened and the call is getting released" for IDT.
How can I do this in vxml?

 

I am sending this to mailing list because I wonder y there is a
different handling for FDT and IDT. 

Wont it be better if I get noinput for both and the data entered till is
in the shadow variable.

 

 

 

-----Original Message-----
From: Deepa R [mailto:deepar_iyer@yahoo.com] 
Sent: Friday, June 18, 2004 2:47 PM
To: karthik_m@huawei.com
Subject: RE: differentiate between InterdigitTimeOut and
invalidcharacter

 

I didnt get as to why you'd terminate a session on getting IDT.

Take this case - 

You're expecting use rto dial say 10 digits, but user dials just 9
digits, upon IDT you come out of the loop wherein you're waiting for
input collection.

Do you want to terminate session because of this? 

Or is it that you're referring to FDT? In which case a noinput event is
to be thrown. (here the timeout occurs before the user has dialed any
digits)

 

As for fixed length grammers, I actually meant grammars such as builtin
grammars wherein you might know the size of the expected input. Like say
- boolean - in this case only 1 digit is expected. Or say date - here
you'll expect only a fixed number of digits. Or maybe some SRGS ones
wherein you know the length of the input you're expecting.



Karthik <karthik_m@huawei.com> wrote:

Dear Deepa,

               Thanks for your reply. We have to differentiate because
if invalid char is pressed, I have to reprompt, or IDT then I may
terminate the session. Is there any other way to do this?

 

As part of your post processing (validating it against the active
grammars at that time, you can find out if the nomatch is because of an
invalid character (in this case the length of input collected will match
the expected length ONLY in case of fixed length grammars.) 

               >>> I cant understand this. Can you elaborate more on
this or provide me some pointers.

            

 

Thanks

Karthik M

            

 

 

-----Original Message-----
From: Deepa R [mailto:deepar_iyer@yahoo.com] 
Sent: Friday, June 18, 2004 11:21 AM
To: karthik_m@huawei.com
Subject: Re: differentiate between InterdigitTimeOut and
invalidcharacter

 

Only nomatch event gets generated. But then does it really make a
difference? 

How do you know that input collection is done and that you need not wait
for anymore input? 

Only because of IDT.

 Another way would be if you knew that you are expecting a fixed length
of input (say). This will depend upon the active grammar. If the grammar
is such that you can determine that a fixed length input is required
then you can say that input collection is over after the user enters the
input of expected length.

Suppose you have multiple grammars active, which are not of the fixed
length kind, then you don't know if input digit collection is over till
IDT. 

As part of your post processing (validating it against the active
grammars at that time, you can find out if the nomatch is because of an
invalid character (in this case the length of input collected will match
the expected length ONLY in case of fixed length grammars.) 

 



Karthik <karthik_m@huawei.com> wrote:

Hello all,

            In VXML, how can I differentiate whether nomatch event is
for IDTO or for Invalid character is entered

 

Thanks in Advance

M. Karthik

U-NICA 

 


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Received on Friday, 18 June 2004 13:47:14 GMT

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