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RE: <transfer> with data

From: Scott McGlashan <scott.mcglashan@pipebeach.com>
Date: Wed, 25 Sep 2002 09:28:13 +0200
Message-ID: <2764A29BE430E64A92EB56561587D2E7107F96@se01ms02.i.pipebeach.com>
To: "Shankar Radhakrishnan" <Shankar.Radhakrishnan@oracle.com>, <www-voice@w3.org>


The VoiceXML 2.0 specification defines the aai and aaiexpr attributes on
<transfer>  - see http://www.w3.org/TR/2002/WD-voicexml20-20020424.
Whether this data is transmitted to the telephony end-point will depend
on the specific telephony network configuration, protocol support, etc. 

Hope this helps,



Scott McGlashan
Box 24035/Linnégatan 89 B, 7tr
SE-104 50 Stockholm, Sweden
fax:       +46 8 54590993
office:    +46 8 54590990


-----Original Message-----
From: Shankar Radhakrishnan [mailto:Shankar.Radhakrishnan@oracle.com]
Sent: Monday, September 23, 2002 22:51
To: www-voice@w3.org
Subject: <transfer> with data

Hello All,
  I was wondering if there is a standard way to add data to a
call? Currently <transfer> does not allow addition of user to user data
the call.  Voicegateways have implemented their own extensions(For eg.,
Voicegenie has implemented a custom attribute called uuidata, I haven't
able to test it though), but I am just wondering if there is  a
for data transfer?
I have given a usecase which will probably help understand my

  A customer calls a voice gateway, either his ANI is blocked or he is
calling from a switch which gives the same ANI for all it's users(in
words the ANI is not unique for callers to this gateway) my voicexml
would collect the correct phone number from the caller. If the caller
to talk to an agent, the voicexml script will transfer the call to a CTI
server monitored route point, but I would like to add this collected
data(phone number) to the call data and send it through the switch to
CTI server. Is this possible at all?

Shankar Radhakrishnan
Development Manager
Interaction Center Products Group
Oracle Corporation
Received on Wednesday, 25 September 2002 03:28:16 UTC

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