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RE: Semantic mail

From: Terry R. Payne <terry@acm.org>
Date: Wed, 8 Nov 2000 23:15:24 -0500
To: Jim Hendler <jhendler@darpa.mil>, gf@medianet.org, phayes@ai.uwf.edu
Cc: www-rdf-logic@w3.org
I would not take much to infer what ontologies or properties
should be used to populate the menus based on what one does
with the mail.  Interface Agents have been learning to do this
type of thing for years, and a recent study from Daimler-Chrysler
demonstrated the utility of mail filters that suggest the top
N categories withing a dynamic menu (as opposed to single
classifier systems).  Observe how the user sorts their mail,
identify additional keywords, and suggest relevant ontologies
as the user reads their mail...

Terry R. Payne          | http://www.cs.cmu.edu/~terryp/index.html
CMU, Robotics Institute | Voice: (412) 268-8780 Fax: (412) 268-5569
Pittsburgh, PA 15213    | Email: terry@acm.org or Terry.Payne@cmu.edu 

> -----Original Message-----
> >With respect, I don't see the point in your proposal. Mail (not just
> >email, but mail more generally) is inherently a push rather than pull
> >phenomenon. That is why we send things to addresses. If email were a
> >pull technology it just wouldn't work. Have you ever tried to
> >schedule a meeting using email? In answer to your query: no, I would
> >certainly not put such tags into (most of) my email.
> >
> Guess I disagree - if more people tagged their mail, more filtering 
> could occur (i.e. assume you tag to make it EASIER for me to find 
> your mail) -- in particular, think how much easier to search mail 
> archives and etc. if mail was marked up with some metadata.
>   I would not do much to metadata tag my mail (or much else), but as 
> those of you who know the DAML program I'm running know - I think we 
> can make tagging very easy in many cases.  Example - a little menu in 
> my mailer that let me choose an ontology and some properties -- put 
> it on my mail (and gaurantee those would propagate unless someone 
> explicitely removed) woudl be great -- then this "semantic mail" 
> thread, for example, could be something I could track and trace (see 
> Pat, it's not all push) or filter when I get bored.
>   I think easy to use taggers, tied to machine readable technologies, 
> will be a really important technology -- DAML folks out there, that's 
> one for someone looking for what to do...
>   -Jim H
Received on Wednesday, 8 November 2000 23:16:29 UTC

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