W3C home > Mailing lists > Public > www-p3p-policy@w3.org > May 2001

user voice data

From: Enrico Silterra <rxs@nortelnetworks.com>
Date: Wed, 30 May 2001 14:42:27 -0400
Message-ID: <3B153F13.B9365592@nortelnetworks.com>
To: www-p3p-policy@w3.org
I have questions about privacy issues in a voice portal,
for which users can record voice prompts via the phone, and
input some personal demographic category data via a web site.

1) Categorizing voice info --
How would people suggest that we deal with stuff like
prompts that are recorded by users?  Does this fall under the
content category?
2) Notification
What are your suggestions for conveying privacy information to
users over the phone - is text to speech on a human readable text file
enough, do we need a to text to speech the policy file also?

3) Accessible/Updateable 
Is is it acceptable that some information not be changeable or
accessible
over the phone, like for instance, income level? Does the fact that
information
is stored and used in several arenas (web ui, telephone ui)
mean the info must be accessible/updateable
in at least one arena or all of them?


Thanks.
Rick

-- 
"My Abstract folly hurries me
often away while I am at work, carrying me over Mountains & Valleys, 
which are not Real, in a land of
Abstraction where Spectres of the Dead wander."William Blake
Received on Wednesday, 30 May 2001 14:50:13 GMT

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