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RE: MMI - how to handle async events in VXML and CCXML to sync GUI and VUI

From: Dirk Schnelle-Walka <dirk.schnelle@jvoicexml.org>
Date: Wed, 11 May 2016 16:44:46 +0200
To: "'Jim Barnett'" <jim.barnett@genesys.com>, "'Nicola Mosca'" <nmosca@imservicelab.com>, <www-multimodal@w3.org>
Message-ID: <00c301d1ab93$aa5a6c90$ff0f45b0$@jvoicexml.org>
Hey there,

in addition to that:
We worked on MMI integration for JVoiceXML. Results, including reflections
on VoiceXML 3, are here:
http://www.igi-global.com/chapter/modern-standards-for-voicexml-in-pervasive
-multimodal-applications/133748

Dirk

> -----Original Message-----
> From: Jim Barnett [mailto:jim.barnett@genesys.com]
> Sent: Wednesday, May 11, 2016 4:01 PM
> To: Nicola Mosca <nmosca@imservicelab.com>; www-multimodal@w3.org
> Subject: RE: MMI - how to handle async events in VXML and CCXML to sync
> GUI and VUI
> 
> Nicola,
>   No, there is no way to interrupt a VoiceXML 2.1 application
asynchronously.
> We worked on this feature as part of VoiceXML 3, but that specification
was
> never completed.  As things stand, you would have to add this feature to
> your platform as an extension.  If you want to see what we had in mind for
> VXML 3, look at section 6.13 of the preliminary draft at
> https://www.w3.org/TR/voicexml30/,  but be aware that this work was
> never completed and large parts of the document may well be nonsense.
> 
> - Jim
> 
> -----Original Message-----
> From: Nicola Mosca [mailto:nmosca@imservicelab.com]
> Sent: Tuesday, May 10, 2016 7:07 AM
> To: www-multimodal@w3.org
> Subject: MMI - how to handle async events in VXML and CCXML to sync GUI
> and VUI
> 
> Dear all
> 
> we know that is possible to use a <data> element in a VXML page to send a
> requesto to a ccxml page that throws an event, but how is possible to
notify
> an async event to a VXML page/platform?
> 
> Suppose for example to have a multimodal application with two channgels, a
> GUI in HTML and a VUI in VXML, on the VXML side i have a prompt with a
> grammar and on the HTML side i have a form, if the form is submitted
during
> the prompt, for a better user-experience it will be fine to stop the
interaction
> on the VUI channel and reload a new VXML page with some updated
> information.
> 
> Is there any feature to handle this scenario?
> 
> With my best regards, Nicola.
> 
> 
> --
> Nicola Mosca
> 
> +39 3382354736
> nmosca@imservicelab.com
> 
> ***
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Received on Wednesday, 11 May 2016 14:45:13 UTC

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