(lack of) Responsiveness to Administrative Requests

Dan Connolly (connolly@w3.org)
Mon, 13 Mar 1995 18:36:00 +0500


Date: Mon, 13 Mar 1995 18:36:00 +0500
From: connolly@w3.org (Dan Connolly)
Message-Id: <9503132336.AA09476@www18.w3.org>
To: Ted_MacDonald@mbnet.mb.ca
Cc: timbl@w3.org, kmm@w3.org, secret@w3.org
Cc: Multiple recipients of list <www-html@www10.w3.org>, www-talk@w3.org
Subject: (lack of) Responsiveness to Administrative Requests
In-Reply-To: <Pine.SUN.3.91.950313164129.12045A-100000@access.mbnet.mb.ca>


Ted MacDonald writes:
 > 	Hello Europe!

Hello Ted! We're not all in Europe any more. Some of us have moved
(or are about to move) to the Boston area. This has resulted in
quite a bit of confusion, and some lack of responsiveness to
administrative requests on the www-* mailing lists.

I might mention that we had some help creating this chaos: some
crackers compromised some systems at CERN and/or MIT during the moving
period. Have you ever heard the term "denial of service attack"?
Well, you're now experiencing it first-hand.

 >  Would someone over there *please* do something to 
 > get those of us no longer interested in this list OFF of it!!

Absolutely. We're doing our best to service the administrative requests:
by hand if necessary, but as much as possible by machine. We're investigating
better list handling software, and we're trying to hire a full-time
adminstrator[1].

 >  I'm sick 
 > of deleting 15+ meesages a day from this list!  Wake up over there!

Ahem. Take it easy on us! We're all doing our best.

We'd appreciate a more detailed problem report. Please give us:

1. a description of the desired behaviour (e.g. I wanted to get off
the list)

2. a description of the steps you took. e.g. Last tuesday at around 8pm, 
I sent a message to www-talk-request@w3.org with:
	unsubscribe Ted MacDonald
in the body

3. a description of the actual behavior (as opposed to the desired
behaviour) e.g. "Nothing happened, and I keep getting these messages"

If you have any more trouble, contact me personally <connolly@w3.org>
and I'll get it resolved in a timely manner.

Dan

p.s. Aurthur: would you delete Mr. MacDonald from the www-html
subscriber list, with a bazooka if necessary?

p.p.s. Everybody send mail to Aurthur <secret@w3.org> and thank him
for maintaing these lists for the last few years!

[1] http://www.w3.org/hypertext/WWW/Consortium/Recruitment/95-0136-I.html