- From: Karl Dubost <karl@la-grange.net>
- Date: Mon, 6 Nov 2006 13:09:18 +0900
- To: "Abuse at Microsoft" <abuse@microsoft.com>
- Cc: www-archive@w3.org, managers@microsoft.com
Hi Simanchal, I see that you have not read or understood my message. Le 6 nov. 2006 à 12:48, Abuse at Microsoft a écrit : > Hello Karl, > > Thank you for contacting Microsoft Online Customer Service. > > I apologize for any delay in our response to your issue. Due to an > increase in requests, our response time may be longer than usual. > We appreciate your patience. > From your message I understand that you are wish to report abuse > about Outlook. I realize the importance of your issue. It's not the impression that your message is giving. > From the information you have provided in your message, I found > that you are located in Japan. If you have purchased the Microsoft > product in Japan, your best resource for support is the Microsoft > Japan Subsidiary. > > There are significant programming differences between North > American and localized versions of software. You will be best > assisted by the subsidiary that specializes in the version. You may > contact the Microsoft subsidiary in Japan at 81-3-4332-5300 or you > may visit the following website: > http://www.microsoft.com/worldwide/phone/contact.aspx?country=Japan I didn't buy any Microsoft products in Japan or elsewhere. There mail is the consequence of a bad implementation of Outlook which generates heavy traffic on my Web server. Many of your customers using Microsoft Office/12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro) are making heavy requests on my Web server, eating my bandwidth, specifically 2/3 of accesses for October 2006. http://www.la-grange.net/2002/09/13-MoonPhase.ics From what I have gathered in the stats, most of the requests are US- based. I definitely think that it is a US version of your products which creates heavy loads. > > Karl, I hope your issue gets resolved soon and appreciate your > patience in this regard. > > Thank you for using Microsoft Products and Services. Unlikely. Best Regards. > > Simanchal > Microsoft Online Customer Service Representative > > If you have any feedback about your Online Customer Service > experience, please e-mail my manager, Sujith Sadsasivan, at > managers@microsoft.com > > -----Original Message----- > From: Karl Dubost (karl@la-grange.net) > Date: Saturday, November 04, 2006 05:02 AM > To: abuse@microsoft.com (abuse@microsoft.com) > Cc: www-archive@w3.org (www-archive@w3.org) > Subject: Abuse of Outlook > > Hi, > > I have identified that one of your products is making an intensive > use of a calendar hosted on my web site. > http://www.la-grange.net/2002/09/13-Moonphase.ics > > Number of access in 2006 > october 1.020.481 > september 979.477 > august 915.198 > july 780.904 > june 582.264 > may 173.540 > april 81.466 > march 78.332 > february 57.458 > january 57.530 > > I have blocked this agent "Microsoft Office/12.0 (Windows NT 5.1; > Microsoft Office Outlook 12.0.4017; Pro)" for now. The requests are > coming from different IPs through the world, but always the same > client. Clients seems to be configured to request the file every 30 > minutes. > > Update your product by making a local copy of the file more than > linking to my file. > > > Best Regards > > > ################# > Example for one source on 3rd november > ################# > > bash% grep MoonPhase.ics 03-lagrange-access_log | grep mail.systech- > inc.com | wc -l > 48 > > bash% grep MoonPhase.ics 03-lagrange-access_log | grep mail.systech- > inc.com > > mail.systech-inc.com - - [03/Nov/2006:00:06:36 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:00:36:40 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:01:06:48 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:01:36:54 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:02:07:01 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:02:37:07 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:03:07:08 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:03:37:10 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:04:07:11 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:04:37:28 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:05:07:20 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:05:37:28 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:06:07:39 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:06:37:44 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:07:07:46 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:07:37:56 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:08:08:11 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:08:38:09 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:09:08:17 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:09:38:26 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:10:08:26 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:10:38:42 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:11:08:52 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:11:39:11 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:12:09:26 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:12:39:29 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:13:09:45 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:13:39:57 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:14:10:13 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:14:40:17 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:15:10:22 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:15:40:29 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:16:10:42 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:16:40:56 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:17:11:09 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:17:41:29 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:18:11:46 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:18:42:05 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:19:12:08 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:19:42:10 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:20:12:13 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:20:42:13 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:21:12:14 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:21:42:15 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:22:12:19 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:22:42:20 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:23:12:22 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > mail.systech-inc.com - - [03/Nov/2006:23:42:35 -0800] "GET / > 2002/09/13-MoonPhase.ics HTTP/1.1" 200 68612 "-" "Microsoft Office/ > 12.0 (Windows NT 5.1; Microsoft Office Outlook 12.0.4017; Pro)" > ################# > > > -- > Karl Dubost - Tokyo, Japon > > > > -- Karl Dubost - http://www.la-grange.net/karl/ Près de vous, madame, oubliant les cieux, L'astronome étonné se trouble ; C'est dans l'éclat caressant de vos yeux, Qu'il avait cru trouver l'étoile double.
Received on Monday, 6 November 2006 04:09:48 UTC