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Re: Still server problems (was : short server outage)

From: Eric Prud'hommeaux <eric@w3.org>
Date: Tue, 27 Aug 2002 09:51:51 -0400
To: Claus <filter@privat.dk>
Cc: "'www-annotation'" <www-annotation@w3.org>
Message-ID: <20020827095151.A1087@w3.org>

On Tue, Aug 27, 2002 at 02:00:53PM +0200, Claus wrote:
> Hi Eric,
> I am still experiencing problems with the annotation
> service. I can download the annotation index and all
> the annotations fine, but all authorisation operations
> fail - why is that ?

Perhaps I'm looking for the wrong error. I was looking for errors with
a certain symptom, but they haven't occured since yesterday at 03:21 GMT.

[Mon Aug 26 03:21:05 2002] [error] [client] File does not exist: /var/www/annotations

I did an upgrade to last night at 23:50 GMT. Could you tell me the
exact time you get such an error? Then I can look in the error log and
see if it gives me a clue.

> When trying to create an annotation I keep getting
> HTTP 401 responces !

I'm sorry, but you seem to have gotten involved in a system bug
here. Hopefully we'll be able to track it down quickly.

> Should I register again? (i.e. is my credentials not valid
> after the upgrade?)

Let's start with the exact time of a failure and see if we can work
with that.

Again, I'm sorry for the downtime.

> > -----Original Message-----
> > From: www-annotation-request@w3.org
> > [mailto:www-annotation-request@w3.org]On Behalf Of Eric Prud'hommeaux
> > Sent: 26. august 2002 15:58
> > To: www-annotation@w3.org
> > Subject: short server outage
> > 
> > 
> > 
> > Do to some recent instability, and it being overdue anyways, the
> > annotest server will be upgraded from Debian potato to Debian woody.
> > The upgrade will occur at 2200 GMT and should take only a few minutes.


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Received on Tuesday, 27 August 2002 09:51:56 UTC

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