- From: Henny Swan <hswan@paciellogroup.com>
- Date: Wed, 8 Jul 2015 16:56:35 +0100
- To: kim@redstartsystems.com
- Cc: Jonathan Avila <jon.avila@ssbbartgroup.com>, Jeanne Spellman <jeanne@w3.org>, MATF <public-mobile-a11y-tf@w3.org>, Michael Cooper <cooper@w3.org>, Kevin White <kevin@w3.org>, wai-eo-editors <wai-eo-editors@w3.org>
> On 8 Jul 2015, at 15:30, Kim Patch <kim@redstartsystems.com> wrote: > > I strongly agree with Jonathan. Feedback from electronic controls is critical, and has a long history (subtle audio signal clicks on telephone lines that many folks assume are part of the process of connecting to a call). Users need to distinguish between something going wrong (locked up phone, slow phone, connection blip, bad connection, website just went down) and it going as expected. I think feedback is not only critical but often missing and needs attention. This is an accessibility issue because lack of feedback increases cognitive effort and can increase steps. > > Cheers, > Kim +1 This is why it went into the BBC Mobile Accessibility Standards and Guidelines
Received on Wednesday, 8 July 2015 15:57:06 UTC