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Re: Perspectives on usability and accessibility

From: Shawn Henry <shawn@w3.org>
Date: Mon, 22 Nov 2010 16:46:04 -0600
Message-ID: <4CEAF2AC.2050606@w3.org>
To: wai-eo-editors <wai-eo-editors@w3.org>
Comments received:

Thanks for  the draft of the page.
It is very good,  I don't have any major comments about it really.  I think it makes a clear distinction between the accessibility goals and usability / UCD and good summaries of each.

The one thing that we often come across is that people think that by sorting out accessibility problems it will solve the usability problems.  That is not always the case as accessibility issues are typically more technically based. I have found that in many cases the types of problems we find in testing with disabled tend to differ from those from testing with non disabled, and that is what we expect.  For instance with some disabilities the technical barriers are more apparent (screen reader users) and on others the issues are more holistic about the content interpretation

The most common question we have is how many of different types of disabilities to test.  Perhaps this document is not the place to mention that (I did not go read all of the linked pages, however they also look good)

[Shawn replied: We mention that briefly in one of the linked documents at http://www.w3.org/WAI/users/involving#diverse ]

Received on Monday, 22 November 2010 22:46:10 UTC

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