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Re: Contacting Organizations about Inaccessible Websites - followup w/ Twitter

From: Andrew Arch <andrew@w3.org>
Date: Tue, 30 Mar 2010 18:37:34 +0100
Message-ID: <4BB236DE.5080208@w3.org>
To: Shawn Henry <shawn@w3.org>
CC: wai-eo-editors <wai-eo-editors@w3.org>, Jeanne Spellman <jeanne@w3.org>
Hi Shawn/Jeanne,

I tried something (in green) at:
   http://www.w3.org/WAI/EO/Drafts/responding/#action
Does this seem ok?

Andrew

Shawn Henry wrote:
> http://www.w3.org/WAI/users/inaccessible#follow-up
> 
> perhaps in addition to "Using online community resources, such as a 
> blog, to tell about the inaccessible website and what the organization 
> did in response to your contact", add something along the lines of:
> [17:51] <jeanne> shawn, I'm listening to a presentation from a PWD who 
> uses Twitter to report accessibility problems.  He is saying it is VERY 
> effective.
> [17:53] <jeanne> LOL, if he didn't get a response from the company, he 
> used twitter to look into the customers who tweeted about them, and he 
> tweeted them with links about inaccessible captchas! It took two weeks, 
> but he got a callback from a senior VP, and got new captchas.
Received on Tuesday, 30 March 2010 17:38:03 GMT

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