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Re: Confidential-Draft UA Charter

From: Al Gilman <asgilman@access.digex.net>
Date: Tue, 14 Jul 1998 11:13:09 -0400 (EDT)
Message-Id: <199807141513.LAA17401@access1.digex.net>
To: w3c-wai-ua@w3.org
Charles::

> >How do we measure success?  Items 2 "improved access to the
> >WWW by PWD" is really vague and unmeasurable.

There are some techniques people have used to measure this.  At
the Federal WWW Consortium Seminar on Universal Access last
Tuesday, Educational Testing Service (the people who brought you
the SAT) briefed what they have done as a part of quality
improvement project for the accessibility of their web
publishing.  They have an approach to consolidating user
evaluations that seems to make some sense.  There is also some
work out of Cork, I hear.

I suppose the questions are:  Do we want to listen to actual
users?  If so, how?

Kitch::

> I agree that measuring "improved access" is vague. The charter
> also says that we will "Evaluate the usability of accessibility
> features" under 2.1 scope of work items. What if instead we say
> something like, "Establish a mechanism for having users with
> disabilities test the usability of user agent features." I
> think it would be important to get feedback formally or
> informally from users who are not directly connected with the
> WAI activities.

This is one area where it will be good to coordinate with the
Evaluation and Repair Interest Group.  The WAI may or may not be
organizing user testing, but somebody is going to be doing it
somewhere, and we probably want to make it part of our plan to
find out what they are learning and use that knowledge here.

Al
Received on Tuesday, 14 July 1998 11:12:46 UTC

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