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Re: Remote usability testing with disabled people

From: Juliette <piazza.juliette@gmail.com>
Date: Sun, 26 Feb 2017 08:14:45 +0000
Message-ID: <CAB3-otMgCJpXhVzEtoePf9pTZ1K-xQYrpEeryLz+D4oGm0tdRg@mail.gmail.com>
To: accessys@smart.net
Cc: "Beranek, Nicholas" <Nicholas.Beranek@capitalone.com>, Lars Ballieu Christensen <lbc@sensus.dk>, Wayne Dick <waynedick@knowbility.org>, "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Hello Bob,

This is actually a good remark and I thought about it already.
For now, I offer a remote testing service as it allows disabled people who
have a good use of technologies from all over the world to get involved.
However, I am aware of the huge pool of people who struggle with computers.
I am actively reaching out to them in London, UK. I am very involved in
charities who help vulnerable people to learn how to use computers.

That's why the benefit of Inclusight will be donated to set up a
physical room with computers, smartphones and tablets. Free IT classes will
be offered to vulnerable people and obviously if there is a remote
opportunity for them they could come to the IT room to do it.

I am really passionate about this project and the positive impact it will
have. I am currently looking for funding for the development of the
Inclusight platform. I am also looking for meeting UX researchers, or any
professionals that can share with me their feedback on remote usability
testing or handling testing with disabled people. To be honest, I have a
background in biomedical engineering so I am not an expert in
accessibility. However, I am totally passionate by digital inclusion. I
think all together we can make a big impact and this is very important to
share our knowledge and help each other as much as we can.

Have a good Sunday!
Kind Regards,


On 26 February 2017 at 04:34, <accessys@smart.net> wrote:

> question was why only use people who are proficient in IT and AT skills.
> thay are not the most common users
> Bob
> On Sun, 26 Feb 2017, Beranek, Nicholas wrote:
> Date: Sun, 26 Feb 2017 04:28:22 +0000
>> From: "Beranek, Nicholas" <Nicholas.Beranek@capitalone.com>
>> To: "accessys@smart.net" <accessys@smart.net>,
>>     Lars Ballieu Christensen <lbc@sensus.dk>
>> Cc: Wayne Dick <waynedick@knowbility.org>,
>>     Juliette <piazza.juliette@gmail.com>,
>>     "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
>> Subject: RE: Remote usability testing with disabled people
>> We want to make things better. The best way to do that is get real users
>> to test your product. I see no problem with wanting to use remote usability
>> testing specific to those with disabilities.
>> The face-to-face interviews: have you gone to them? That seems to be the
>> best to satisfy both worlds: effective user testing and convenience for the
>> tester.
>> Sent with Good (www.good.com)
>> ________________________________
>> From: accessys@smart.net <accessys@smart.net>
>> Sent: Saturday, February 25, 2017 5:42:31 PM
>> To: Lars Ballieu Christensen
>> Cc: Wayne Dick; Juliette; w3c-wai-ig@w3.org
>> Subject: Re: Remote usability testing with disabled people
>> Why????
>> they won't be the only ones using it
>> Bob
>> On Sat, 25 Feb 2017, Lars Ballieu Christensen wrote:
>> Date: Sat, 25 Feb 2017 23:29:56 +0100
>>> From: Lars Ballieu Christensen <lbc@sensus.dk>
>>> To: accessys@smart.net
>>> Cc: Wayne Dick <waynedick@knowbility.org>,
>>>     Juliette <piazza.juliette@gmail.com>,
>>>     "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
>>> Subject: Re: Remote usability testing with disabled people
>>> Resent-Date: Sat, 25 Feb 2017 22:30:39 +0000
>>> Resent-From: w3c-wai-ig@w3.org
>>> Talking strictly about accessibility, it would probably make sense only
>>> to involve users with proficient IT and AT skills for these kinds of user
>>> tests.
>>> Kind regards,
>>> Lars
>>> Sendt fra min iPad
>>> Den 25. feb. 2017 kl. 23.14 skrev accessys@smart.net:
>>>> another item that must be considered is the braod spectrum of people,
>>>> disabilities, platforms and adaptive equipment being used. also the level
>>>> of skill that various users have.
>>>> on this list we have many who could probably plow their way thru just
>>>> about any old hack but will the new user. or person using odd software that
>>>> may be generations old be able to use the sites.
>>>> hard to know with remote or any kind of testing that is not controlled.
>>>> X number with this disability
>>>> Y using this software
>>>> etc etc etc.
>>>> Bob
>>>> On Sat, 25 Feb 2017, Wayne Dick wrote:
>>>>> Date: Sat, 25 Feb 2017 12:22:08 -0800
>>>>> From: Wayne Dick <waynedick@knowbility.org>
>>>>> To: Juliette <piazza.juliette@gmail.com>
>>>>> Cc: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
>>>>> Subject: Re: Remote usability testing with disabled people
>>>>> Resent-Date: Sat, 25 Feb 2017 20:48:22 +0000
>>>>> Resent-From: w3c-wai-ig@w3.org
>>>>> This is a critical enterprise. There are others that are similar. In
>>>>> all
>>>>> these cases I have started to worry about the ethical treatment of
>>>>> human
>>>>> subjects. How do you address this?
>>>>> Sincerely, Wayne Dick
>>>>> On Saturday, February 25, 2017, Juliette <piazza.juliette@gmail.com>
>>>>>> wrote:
>>>>>> Hello,
>>>>>> I launched,  Inclusight, a startup that provides disabled participants
>>>>> for user testings. After providing for a while, disabled participants
>>>>> for
>>>>> face-to-face user testing, I figured out this was not the best
>>>>> solution.
>>>>> It's not convenient at all for disabled people as they need to travel
>>>>> and
>>>>> to plan the session a long time in advance. And when they start the
>>>>> testing, they figure out they cannot use their own familiar
>>>>> configurations.
>>>>> It's also a pain for user researchers who, on top of that, are not
>>>>> always
>>>>> aware of how is it to work with disabled people.
>>>>>> That's how I came up with the ambition of offering remote usability
>>>>> testings for disabled people. At this stage, I am looking for
>>>>> professionals
>>>>> willing to share with me their experience in doing remote user testing
>>>>> with
>>>>> vulnerable or disabled people. I want to understand how you could make
>>>>> the
>>>>> most benefit from Inclusight.
>>>>>> I am looking forward to hearing from user researchers, web
>>>>>> accessibility
>>>>> experts or any other professionals.
>>>>>> Kind Regards,
>>>>>> --
>>>>>> Juliette
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Received on Sunday, 26 February 2017 09:59:20 UTC

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