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RE: voice activation

From: Jason Megginson <jason.megginson@ssbbartgroup.com>
Date: Fri, 30 Oct 2009 12:06:20 -0800 (PST)
To: "'Roger Hudson'" <rhudson@usability.com.au>, "'WAI Interest Group'" <w3c-wai-ig@w3.org>
Message-ID: <7E953138BDB34BDA93DB1A98D0088EC5@Jbot>
Hi Roger,

 

I was also having problems dictating into the Customer ID field. I could
type letters by announcing "type J", "type A", and so on.

 

This is an awkward way of entering a password. A Dragon user has a couple
of ways to navigate through this:

 

1.	A Dragon user can say "Button" to present flags next to the BUTTON
elements. The flags will appear but unfortunately, the flags do not align
well on the page so it is hard to select the correct flag.
2.	A user may voice keyboard commands such as "Press Tab", "Press
Shift Tab", "Press Space", and "Press Enter". The focus will move as the
keyboard commands are voiced.
3.	A user may voice the NATO phonetic alphabet like "Alpha", "Bravo",
"Charlie" to set focus to the keyboard letters. I don't know if the use of
the Dragon spelling-alphabet is different in other countries. 

 

Many Dragon users will attempt to navigate and activate content by
speaking the words that are seen visually on the screen. Currently, the
inner text of the hyperlink tabs is "personal" and "business"
respectively. I would suggest placing the full text (as seen visually in
the buttons) as the anchor text of your hyperlinks:

 

<UL sizcache="44" sizset="41">

<LI sizcache="44" sizset="41"><A href="#"><I>Personal
customers</I></A></LI>

<LI sizcache="44" sizset="42"><A href="#"><I>Business
customers</I></A></LI>

</UL>

 

Good Luck

Jason Megginson

 

  _____  

From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org] On
Behalf Of Roger Hudson
Sent: Thursday, October 29, 2009 9:55 PM
To: 'WAI Interest Group'
Subject: voice activation

 

Hi

 

I have an interesting problem which I hope someone might be able to throw
some light on.

 

A bank is currently testing the accessibility of a login facility for
internet banking. It appears to be accessible with a screen reader and is
not mouse dependent. However, we are having problems getting it to work
with Dragon - very difficult to use Dragon to enter ID and password with
voice only. Also difficult to navigate with Dragon. Could it be something
to do with the JavaScript?

 

If anyone has any experience with voice input accessibility would they
mind having a quick look at this
https://online.westpac.com.au/esis/Login/SrvPage?referrer=http%3A%2F%2Fwww
.westpac.com.au%2F . All suggestions appreciated.

 

Thanks

Roger

 

Roger Hudson

Web Usability

Ph: 02 9568 1535

Mb: 0405 320 014

Email:  <mailto:rhudson@usability.com.au> rhudson@usability.com.au

Web:  <http://www.usability.com.au/> www.usability.com.au 

Blog: www.dingoaccess.com   

 

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Received on Friday, 30 October 2009 20:19:14 GMT

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