Debi Orton wrote: > > risk alienating 10% of your potential audience by ignoring > accessibility. Further, you're basically saying that you have no wish For most businesses that is very acceptable. There is a dictum called the 80:20 rule, which basically says that you can ignore the 20% least profitable end of your market because the additional cost of selling to them doesn't justify the returns. Only if you are in a mature market, do they matter; otherwise you simply create a new product, when the previous one has saturated the 80%. This is essentially why legislation is needed to make businesses be accessible. -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work.Received on Friday, 27 July 2007 06:50:14 GMT
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