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RE: JAWS assistance

From: Virginia Shedden <vshedden@2degreesresearch.com>
Date: Fri, 25 Aug 2006 13:01:48 +1000
To: "'Accessys@smart.net'" <accessys@smart.net>, "'Web Usability Roger Hudson'" <rhudson@usability.com.au>
Cc: <w3c-wai-ig@w3.org>
Message-ID: <003401c6c7f2$ce93e5d0$af88eddc@LTVIRGE>

Hi Bob,

Thanks for the feedback - unfortunately we only had a limited budget so
could only conduct a couple of tests with vision impaired users - I know
this is not ideal but it was the best we could do.

The site was originally designed with accessibility as one of it highest
priorities and according to the w3c guidelines.

Best rgds


-----Original Message-----
From: Accessys@smart.net [mailto:accessys@smart.net] 
Sent: Friday, 25 August 2006 12:46 PM
To: Web Usability Roger Hudson
Cc: Virginia Shedden; w3c-wai-ig@w3.org
Subject: RE: JAWS assistance

in wandering around the site I couldn't find the list of the various
systems used, in fact you only mention "JAWS" and "Windows-Eyes"  did you
use any other screen readers, or platforms other than Windows ???

certainly in the USA there is the requirement to be "OS" neutral.

how would this test work for a person say using Linux, and IMACSpeak

we should be very carefull in designing to a platform, especially one that
changes so much every year or two


On Fri, 25 Aug 2006, Web Usability Roger Hudson wrote:

> Hi Virginia
> The problems you describe do relate to a specific screen reader. The users
> of different screen readers are likely to have the same experiences when
> using the site.
> Last year, a couple of colleagues and I did a bit of research with a group
> of screen reader users. In part the research looked at the use of
> labels and skip links. The results are in a paper which you might find
> interesting http://www.usability.com.au/resources/source-order.cfm
> Regards
> Roger
> -----Original Message-----
> From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org]On
> Behalf Of Virginia Shedden
> Sent: Friday, 25 August 2006 8:14 AM
> To: w3c-wai-ig@w3.org
> Subject: JAWS assistance
> Hi All
> We recently conducted a round of usability testing for a client and
> a small sample of motor and vision impaired persons to
> identify potential accessibility issues.
> We identified the following issues with the site when using JAWS: 1. The
> significant use of links throughout the website was tedious; 2.
> The skip to content link not was not functioning; 3. The lists encountered
> (e.g. the bulleted points) were not identified by JAWS;
> and 4.  Participants had a tendency to overlook the Left Navigation
> (which were important to the overall navigation of the site)
> because they habitually avoided links and skipped to the main content
> We were wondering whether these types of issues are specific to JAWS, or
> could be generalised to other screen reading software (e.g. Windows
> Eyes)?
> I would greatly appreciate your expertise on this matter.
> Best regards
> Virginia

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