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Re: accessible banking:

From: david poehlman <david.poehlman@handsontechnologeyes.com>
Date: Tue, 1 Feb 2005 08:42:33 -0500
Message-ID: <005c01c50863$e33e42a0$6401a8c0@DAVIDPC>
To: "Kelly Pierce" <kpierce2000@earthlink.net>, "John Carpenter" <John.Carpenter@pdms.com>, "wai-ig list" <w3c-wai-ig@w3.org>

Kelly,

This has nothing to do with federal courts and probably goes beyond 
guidelines.  It has more to do with choices of user agents by online banking 
institutions and while I can use some banks through a work around with other 
user agnt and technology combinations, Whether using assistive technology or 
not, there are some instances where the work around alone does not prove 
fruitefull and where even if the work around does prove fruitfull, the sites 
are still lacking in features that make them accessible.

Part of accessibility is choice.  I should be able to access any web site 
with any combination of user agent and technology accessibly and it be 
accessible.  Is this a tall order?  Yes, is it necessary, yes.

Johnnie Apple Seed

----- Original Message ----- 
From: "Kelly Pierce" <kpierce2000@earthlink.net>
To: "david poehlman" <david.poehlman@handsontechnologeyes.com>; "John 
Carpenter" <John.Carpenter@pdms.com>; "wai-ig list" <w3c-wai-ig@w3.org>
Sent: Tuesday, February 01, 2005 8:25 AM
Subject: Re: accessible banking:



David,

Isn't the subject line mis-labeled?  You reject using Internet Explorer to
conduct online banking transactions and you reject the workaround suggested
for mozilla based browsers.  If you are saying that banks in the United
States are inaccessible because they will not support your choice of web
browser, I think you are mistaken.  Using the same hardware and an operating
system sold on nearly all new computers, you can access the banking sites.
with open source software, you can access them through a work around.  I
fail to understand how any federal court in the country could determine that
a lack of support for Internet Explorer is inherently inaccessible and
therefore in violation of the Americans with Disabilities Act, as you seem
to be claiming in this thread.  it seems that this is inaccessibility by
choice.

Kelly

----- Original Message ----- 
From: "david poehlman" <david.poehlman@handsontechnologeyes.com>
To: "John Carpenter" <John.Carpenter@pdms.com>; "wai-ig list"
<w3c-wai-ig@w3.org>
Sent: Tuesday, February 01, 2005 6:45 AM
Subject: Re: accessible banking:


>
> Guys,
>
> This is great info,  I agree with david that the hack of tricking the
> server
> into thinking you are ie does not serve the purpose of sending the right
> signal although I do admit that for the user, it can be a user.
>
> If you all can, I'd like urls so I don't have to go hunting them.
>
> Thanks!
>
> Johnnie Apple Seed
>
> ----- Original Message ----- 
> From: "John Carpenter" <John.Carpenter@pdms.com>
> To: "wai-ig list" <w3c-wai-ig@w3.org>
> Sent: Tuesday, February 01, 2005 7:36 AM
> Subject: RE: accessible banking:
>
>
> I use Lloyds TSB online banking with Opera 7.5 and have never had any
> problems.
>
> (Sorry Francois - I sent this to you personally first time by mistake!)
>
>
>  _____
>
> From: Francois Jordaan [mailto:Francois.Jordaan@wheel.co.uk]
> Sent: 01 February 2005 12:31
> To: 'david poehlman'; wai-ig list
> Subject: RE: accessible banking:
>
>
>
> Hi David,
>
> Here in the UK, I have internet banking accounts with the
> following banks:
> Lloyds TSB, Nationwide, Smile, Abbey, Woolwich and Barclays
>
> (As someone with an interest in web application design, I never
> close any accounts I no longer use, but keep them open for research
> purposes.)
>
> Admittedly, I've only ever used any of them with IE on Windows.
>
> The UK bank that has made the biggest strides towards
> accessibility is Nationwide. This is to be expected, as it was done
> under the auspices of Ian Lloyd, a member of WaSP and founder of
> Accessify.com. He has spoken widely about his work at Nationwide:
>
> http://www.usabilitynews.com/news/article917.asp
> http://www.mezzoblue.com/archives/2003/08/27/standards_de/
>
> Compared with the banks I list above, I found Nationwide's
> online banking by far the best designed, although it still lacks many
> obvious accessibility improvements. I have just successfully logged on
> using Firefox, without any alerts or warnings. Everything seems to
> function properly. Their demo is a proper sandbox account, so you can go
> and test it for yourself with the browser of your choice:
>
>
> http://www.nationwide.co.uk/Demos/InternetBankingDemo/default.htm
>
> I also logged on to Woolwich using Firefox. It doesn't give any
> warnings, but doesn't appear to function properly. (The online banking
> app is built in entirely in JavaScript, though, so I don't expect great
> accessibility.) Their browser recommendations are for IE only, they make
> no guarantees for other browsers.
>
> I don't have logins for the other banks handy here at work; if
> anyone's curious let me know and I can test whether they support
> Firefox.
>
> Hope that helps.
>
> francois
>
> Wheel Group, Beaumont House, Kensington Village, Avonmore Road,
> London W14 8TS
>
> T +44 (0)20 7348 1000    F +44 (0)20 7348 1111
> D +44 (0)20 7348 1049
> francois.jordaan@wheel.co.uk
> www.wheel.co.uk
>
>
>
>
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>
>
Received on Tuesday, 1 February 2005 13:43:07 GMT

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