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Re: accessible banking:

From: david poehlman <david.poehlman@handsontechnologeyes.com>
Date: Tue, 1 Feb 2005 07:45:39 -0500
Message-ID: <004a01c5085b$f058e150$6401a8c0@DAVIDPC>
To: "John Carpenter" <John.Carpenter@pdms.com>, "wai-ig list" <w3c-wai-ig@w3.org>

Guys,

This is great info,  I agree with david that the hack of tricking the server 
into thinking you are ie does not serve the purpose of sending the right 
signal although I do admit that for the user, it can be a user.

If you all can, I'd like urls so I don't have to go hunting them.

Thanks!

Johnnie Apple Seed

----- Original Message ----- 
From: "John Carpenter" <John.Carpenter@pdms.com>
To: "wai-ig list" <w3c-wai-ig@w3.org>
Sent: Tuesday, February 01, 2005 7:36 AM
Subject: RE: accessible banking:


I use Lloyds TSB online banking with Opera 7.5 and have never had any
problems.

(Sorry Francois - I sent this to you personally first time by mistake!)


  _____

From: Francois Jordaan [mailto:Francois.Jordaan@wheel.co.uk]
Sent: 01 February 2005 12:31
To: 'david poehlman'; wai-ig list
Subject: RE: accessible banking:



Hi David,

Here in the UK, I have internet banking accounts with the
following banks:
Lloyds TSB, Nationwide, Smile, Abbey, Woolwich and Barclays

(As someone with an interest in web application design, I never
close any accounts I no longer use, but keep them open for research
purposes.)

Admittedly, I've only ever used any of them with IE on Windows.

The UK bank that has made the biggest strides towards
accessibility is Nationwide. This is to be expected, as it was done
under the auspices of Ian Lloyd, a member of WaSP and founder of
Accessify.com. He has spoken widely about his work at Nationwide:

http://www.usabilitynews.com/news/article917.asp
http://www.mezzoblue.com/archives/2003/08/27/standards_de/

Compared with the banks I list above, I found Nationwide's
online banking by far the best designed, although it still lacks many
obvious accessibility improvements. I have just successfully logged on
using Firefox, without any alerts or warnings. Everything seems to
function properly. Their demo is a proper sandbox account, so you can go
and test it for yourself with the browser of your choice:


http://www.nationwide.co.uk/Demos/InternetBankingDemo/default.htm

I also logged on to Woolwich using Firefox. It doesn't give any
warnings, but doesn't appear to function properly. (The online banking
app is built in entirely in JavaScript, though, so I don't expect great
accessibility.) Their browser recommendations are for IE only, they make
no guarantees for other browsers.

I don't have logins for the other banks handy here at work; if
anyone's curious let me know and I can test whether they support
Firefox.

Hope that helps.

francois

Wheel Group, Beaumont House, Kensington Village, Avonmore Road,
London W14 8TS

T +44 (0)20 7348 1000    F +44 (0)20 7348 1111
D +44 (0)20 7348 1049
francois.jordaan@wheel.co.uk
www.wheel.co.uk




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Received on Tuesday, 1 February 2005 12:46:13 GMT

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