UK Businesses Reject Accessible Web Sites

There was an article in The Register today:

<http://www.theregister.co.uk/2004/12/23/plcs_hit_back_at_complaints_on_accessibility/>

that is about a committee of major UK companies who have basically said:

1) they believe that providing phone access excuses them from making
   web sites accessible;

2) the cost of fixing all their myriads of inaccessible pages would be
   excessive;

3) if the law wants to force them to make web sites accessible, it must be
   explicit guidelines.

The article wasn't clear as to where on the line between:

- comply with WCAG level X; and

- mechanically verifiable rules,

was meant by explicit guidelines.