W3C home > Mailing lists > Public > w3c-wai-ig@w3.org > January to March 2004

AOL drops e-mail address for accessibility

From: Kelly Pierce <kpierce2000@earthlink.net>
Date: Wed, 24 Mar 2004 22:27:51 -0600
Message-ID: <018301c41221$89616a20$0b0110ac@y7o1m8>
To: <w3c-wai-ig@w3.org>



I wrote to AOL using its e-mail address listed on its accessibility web page
(
AOLAccessibility@aol.com)

and received the bounced message below.  Apparently, AOL access is not
functioning either as an e-mail address or as a company concept.

Its new media player does not have a means to control volume that is
accessible to the blind.  it is controlled using a slide bar and mouse only.
For those who want an example, check out:

http://www.93xrt.com/program/listen_in/index_popped.html?i=1
#

If you don't have the AOL media player, you will be offered the opportunity
to download it.

If anyone knows how to contact AOL so this problem can be raised with them,
please let me know.  Thanks.

Kelly

----- Original Message -----
From: "Mail Delivery Subsystem" <
MAILER-DAEMON@aol.com>

To: <
kellyjosef@earthlink.net>

Sent: Wednesday, March 24, 2004 9:13 PM
Subject: Returned mail: User unknown

> The original message was received at Wed, 24 Mar 2004 22:12:55 -0500 (EST)
> from scaup.mail.pas.earthlink.net [207.217.120.49]
>
>
> *** ATTENTION ***
>
> Your e-mail is being returned to you because there was a problem with its
> delivery.  The address which was undeliverable is listed in the section
> labeled: "----- The following addresses had permanent fatal errors -----".
>
> The reason your mail is being returned to you is listed in the section
> labeled: "----- Transcript of Session Follows -----".
>
> The line beginning with "<<<" describes the specific reason your e-mail
could
> not be delivered.  The next line contains a second error message which is
a
> general translation for other e-mail servers.
>
> Please direct further questions regarding this message to your e-mail
> administrator.
>
> --AOL Postmaster
>
>
>
>    ----- The following addresses had permanent fatal errors -----
> <
aolaccessibility@aol.com>

>
>    ----- Transcript of session follows -----
> ... while talking to air-xk01.mail.aol.com.:
> >>> RCPT To:<
aolaccessibility@aol.com>

> <<< 550 aolaccessibility IS NOT ACCEPTING MAIL FROM THIS SENDER
> 550 <
aolaccessibility@aol.com>...
User unknown
>

----------------------------------------------------------------------------
----

> Received: from  scaup.mail.pas.earthlink.net (scaup.mail.pas.earthlink.net
[207.217.120.49]) by rly-xk06.mx.aol.com (v98.5) with ESMTP id
MAILRELAYINXK61-72f40624e37106; Wed, 24 Mar 2004 22:12:55 -0500
> Received: from h-68-164-228-133.chcgilgm.dynamic.covad.net
([68.164.228.133] helo=y7o1m8)
> by scaup.mail.pas.earthlink.net with smtp (Exim 3.33 #1)
> id 1B6LIc-0003Qk-00; Wed, 24 Mar 2004 19:12:54 -0800
> Message-ID: <
009901c41217$236fe520$0b0110ac@y7o1m8>

> From: "Kelly Pierce" <
kellyjosef@earthlink.net>

> To: <
AOLAccessibility@aol.com>

> Subject: aol media player
> Date: Wed, 24 Mar 2004 21:13:25 -0600
> MIME-Version: 1.0
> Content-Type: text/plain;
> charset="iso-8859-1"
> Content-Transfer-Encoding: 7bit
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-Mailer: Microsoft Outlook Express 6.00.2800.1106
> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106
> X-AOL-IP: 207.217.120.49
> X-AOL-SCOLL-SCORE: 0:XXX:XX
> X-AOL-SCOLL-URL_COUNT: 0
>
Received on Thursday, 25 March 2004 01:53:47 UTC

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