- From: Joe Clark <joeclark@joeclark.org>
- Date: Fri, 28 May 2004 12:35:36 -0400
- To: WAI-IG <w3c-wai-ig@w3.org>
<http://mailman.u.washington.edu/pipermail/accessibleweb/2004/000105.html>
Looks like Jaws (et al.) need to really clean up their pronunciation
dictionaries.
> A. Users who listen [...]
> 3. 2 hours each, typical usability testing scenarios,
> looking at US federal Web sites
> 4. Took about twice as long as usual usability tests, which
> seems typical
>
> 2. Skipping the Navigation
> a. All wanted to skip the navigation
> 1. Discovered that they often did not know how to
> do that with their software
> 2. Two jumped to the bottom and read from bottom
> to top
> 3. All sites had a skip navigation link
> a. Most did not know about the link
> i. "skip navigation" is jargon
> ii. "skip to content" JAWS mispronounces
> iii. "skip to main content" seems best [...]
>
> 4. Listening Only to Links
> a. Everybody knew how to listen to links
> b. JAWs can bring up a window with just the links
> c. Example: Looking for "diabetes" when the word
> "diabetes" is in a sublist of "Diseases and
> Conditions"
> 1. One problem is many blind are poor spellers
> because they have little practice,
> a. Screen readers also pronounce words even
> if they are incorrectly spelled
> b. Can set JAWS to spell the letters out as
> you enter them [...]
>
> B. Content for users who listen
> 1. Do not understand words when the software mispronounces
> a. words with more than one pronunciation - content
> b. Web words - homepage
> c. Unususal words - preparedness
> d. Made up words - MedlinePlus, LiveHelp
> e. Acronyms - FY (fiscal year) pronounced "fi" [...]
> 3. Get confused if the ALT tag and the words on the page
> differ
> a. What it said on page was "print answer" but ALT tag
> on printer graphic said "Printer friendly version".
> When wanted to find that location searched for
> "Printer" which was not found (not in text)
>
> E. About forms
> 1. Users who listen
> a. Can't find form if its buried on the page or way on
> the right
> 1. JAWS has a command to go to the form, but
> nobody knew it existed
> 2. Do not know there is a form on the page until
> you encounter it
> 3. Users want to stay in Edit mode so you can tab
> from field to field
> b. Can't use the form if the field labels aren't "well
> behaved"
> 1. Need to move from hearing mode to entry mode
> and back again
> a. Many users had mode problems, hard to do [...]
>
> VII. We are doing it backwards
> A. Hard to provide guidelines for people who magnify
> B. Today, assistive technologies go on last, on top of regular
> sites
> 1. First build site for most people
> 2. Then fix so site works with "special software"
> C. Reverse it
> 1. Flexibility
> a. Let people set up personal profiles
> 1. One column is very helpful for some people
> 2. Some people can handle dense information,
> others go into cognitive overload
> 3. Wheelchairs are composed of components
> 4. Can swap in different components as your body
> and needs change
--
Joe Clark | joeclark@joeclark.org
Accessibility <http://joeclark.org/access/>
Expect criticism if you top-post
Received on Saturday, 29 May 2004 11:53:14 UTC