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RE: Bobby on Linux

From: Michael Cooper <michaelc@watchfire.com>
Date: Mon, 3 Feb 2003 16:15:39 -0500
Message-ID: <D9ABD8212AFB094C855045AD80FB40DD017E0522@1WFMAIL>
To: "'tim@wiseguysonly.com'" <tim@wiseguysonly.com>, w3c-wai-ig@w3.org
Cc: bobbysupport <bobbysupport@watchfire.com>

This is the kind of message that Watchfire's Bobby support
(bobbysupport@watchfire.com) generally handles privately, but I will respond
on the list. Although issues with accessibility evaluation tools are
probably on topic for the WAI IG list, in case people feel it is off topic
from the more general discussion I'd like to suggest an alternative list -
the Bobby discussion forum at
http://bobby.watchfire.com/bobby/html/en/forum.jsp. That online discussion
board has an active group of Bobby users who often help each other with
issues like yours. That board is not regularly monitored by Bobby support
though.

From the brief description of the problem, my guess is that Bobby is
attempting to open reports in the "system" browser window. This allows
people to view reports using their standard browser such as Internet
Explorer or Netscape Navigator. This is one of the few parts of Bobby that
relies on functionality external to Java, and therefore it does not work on
all systems. We usually can detect systems on which it does not work and
automatically switch report display to the internal browser, but sometimes
that detection doesn't work.

You can change Bobby's report viewer manually by opening the Preferences
dialog and choosing the "Java" Report Viewer. Hopefully this will solve your
problem. If it does not please contact me or Bobby support directly.

Michael

Michael Cooper
Accessibility Project Manager
Watchfire
1 Hines Rd
Kanata, ON  K2K 3C7
Canada
+1 613 599 3888 x4019
http://bobby.watchfire.com/

> -----Original Message-----
> From: Tim Roberts [mailto:tim@wiseguysonly.com]
> Sent: Saturday, February 01, 2003 1:26 PM
> To: w3c-wai-ig@w3.org
> Subject: Bobby on Linux
> 
> 
> 
> I have just purchased Bobby for linux (using JVM) because I am sick of
> waiting for 1 minute to validate each page.
> 
> I can get bobby to run fine, but whatever URL or local file I 
> attempt to
> validate, no report is displayed...
> 
> Surely there are some members on this list who use both Linux and have
> bobby???? Any thoughts are gratefully accepted.
> 
> Before anyone tells me to use Watchfire support, I suggest you go and
> look at it first and you may show me some sympathy.
> 
> Regards,
> 
> Tim
> 
Received on Monday, 3 February 2003 16:13:14 GMT

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