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Re: Round and Round with Verisign-- I'd Love a Job Like That!

From: Nick Kew <nick@webthing.com>
Date: Sat, 17 Aug 2002 19:47:39 +0100 (BST)
To: Martin McCormick <martin@dc.cis.okstate.edu>
cc: w3c-wai-ig@w3.org
Message-ID: <Pine.LNX.4.21.0208171923560.6598-100000@jarl.webthing.com>

On Sat, 17 Aug 2002, Martin McCormick wrote:


> 	On this list we discuss the art and science of making web
> sites as accessible as possible within the bounds of reason.
> What do you do when a company is just dead wrong?

Martin,

This doesn't address your problem at all, but as a Unix user
with adequate eyesight and a user of graphical web browsers,
I too have found Verispam / Notwork not merely difficult but
impossible to use over a long period.  In part the website
is the worst I have ever had the misfortune to try and use,
and is totally illegible to me in my usual browser (Konqueror).
Equally problematic, when I have given myself a headache fighting
with it, I can finally get to the point where it claims
to have emailed me and wants confirmation, whereupon the email
never arrives.  In fact, the mere existence of this email
correspondence shows you've got further than me with them!

I voted with my feet, which in itself involved a prolonged
correspondence with an extremely helpful domain registrar
(gradwell.com) who now have my business.  I understand that
this kind of experience is quite usual with Verispam victims.

> 	Read the following message traffic and get a first-hand
> look at how things really work when one is dealing with a private
> company which appears to be out-sourcing all the real work over
> seas.

But in this case, it's not just you!

-- 
Nick Kew
Received on Saturday, 17 August 2002 14:47:43 GMT

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