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Re: How to Complain to a Webmaster

From: Kynn Bartlett <kynn-edapta@idyllmtn.com>
Date: Wed, 31 Oct 2001 11:10:01 -0800
Message-Id: <4.2.0.58.20011031110804.014f6a40@garth.idyllmtn.com>
To: David Woolley <david@djwhome.demon.co.uk>
Cc: w3c-wai-ig@w3.org
At 10:54 AM 10/31/2001 , David Woolley wrote:
> >         Don't make any threats -- legal or economic or otherwise.  Your
>It's not worth making threats, mainly because your bluff can be called.
> >        "I'm going to boycott your site unless it's more accessible!"
>I'd say that actually boycotting is probably the only thing that will
>sway the policy makers in many cases. 

BTW, I think that actual boycotts (or any other actions, including
legal complaints) are far more effective than threats to do so.  In
other words, on the scale of what works:

Always Works:  nothing
Sometimes Works:  being reasonable
Rarely Works:  boycotts, public shame, legal complaints
Never Works:  threats

--Kynn

--
Kynn Bartlett <kynn@reef.com>
Technical Developer Liaison
Reef North America
Accessibility - W3C - Integrator Network
________________________________________
BUSINESS IS DYNAMIC. TAKE CONTROL.
________________________________________
http://www.reef.com
Received on Wednesday, 31 October 2001 14:18:45 GMT

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