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Re: Fwd: Alertbox: First Rule of Usability? Don't Listen to Users

From: Access Systems <accessys@smart.net>
Date: Sun, 5 Aug 2001 21:29:48 -0400 (EDT)
To: Scott Luebking <phoenixl@sonic.net>
cc: w3c-wai-ig@w3.org
Message-ID: <Pine.LNX.4.21.0108052128030.32203-100000@smarty.smart.net>
On Sun, 5 Aug 2001, Scott Luebking wrote:

Hi Scott, fancy meeting you here

> To design an easy-to-use interface, pay attention to what users do, not
> what they say. Self-reported claims are unreliable, as are user
> speculations about future behavior.

WHAT I DO, just spent several hours upgrading my Linux OS to RedHat 7.1
and making sure my MINICOM and PINE links to the internet are
working...haven't even loaded Netscape yet!!!!

Bob

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Received on Sunday, 5 August 2001 21:11:25 GMT

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