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Re: Usability testing

From: Charles McCathie Nevile <charlesn@srl.rmit.EDU.AU>
Date: Tue, 24 Nov 1998 19:54:19 +1100 (EST)
To: Joe Night <joe.night@gateway2000.com>
cc: w3c-wai-ig@w3.org
Message-ID: <Pine.SUN.3.91.981124194749.24683A-100000@sunrise>
I'm replying publicly because this is an important issue which is facing 
a lot of people, not just you. (You are just the 1% prepared to put their 
hand up and ask...)

I would skip IE/Netscape, since designers worth 2c can tell you already 
how things work there by reading the code. The first thing I would do is 
validate the HTML and check with Bobby, but read the results and think 
about it rather than simply believing what you're told. 

For browsers I would look at Lynx, a screen reader (eg winvision, or 
jaws) and a proper audio browser like pwWebSpeak. If you can, use WebTV 
and a Macintosh version of things - this will generally show up the problems 
much faster.

The key is to learn where the problems arise so you can cut back the 
test/repair cycle. It is a great efficiency if you can solve the problems 
by design rather than by repair.

Charles McCathieNevile

On Mon, 23 Nov 1998, Joe Night wrote:

> I need to help assemble and populate a small computer lab to examine web
> usability issues. This is a very large ballpark and I need to narrow the
> options we're going to explore.
Received on Tuesday, 24 November 1998 03:58:15 GMT

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