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Re: Status Update on ADA Web Access Complaints; ADA Kiosk Complaint

From: Leonard R. Kasday <kasday@acm.org>
Date: Wed, 04 Nov 1998 14:08:43 -0500
Message-Id: <>
To: "Waddell, Cynthia" <cynthia.waddell@ci.sj.ca.us>, "'Multiple recipients on list'" <uaccess-1@trace.wisc.edu>, "'W3C interest group'" <w3c-wai-ig@w3.org>
Is there further information available, on the web or elsewhere, about  the
ADA web page complaint in California or the settlement in San Francisco
regarding inacessible kisoks?


At 11:31 AM 11/3/98 -0800, Waddell, Cynthia wrote:
>For your information, an Americans with Disabilities Act (ADA) complaint has
>been filed with the Metropolitan Transportation Commission and with the
>State of California Office of the Controller for failure to provide
>accessible web home pages.  
>In addition, a settlement agreement has been reached with the City and
>County of San Francisco, CA concerning inaccessible kiosks.  The agreement
>includes the following provisions:
>1) vendor must make the kiosk accessible to and usable by persons who are
>partially sighted, fully blind, or have no vision, including without
>limitation the installation of auditory responses and cues to touch screen
>input; that the vendor must make the kiosk usable by persons with physical,
>cognitive and hearing disabilities, including without limitation the
>installation of large print, simplified alternative screens, or both, and
>captioning of any video or pictorial presentation; that the vendor install
>navigational aids for the blind such as "Talking Signs" on the kiosk;
>2) that the Department of Public Works (DPW) will include the disability
>community in the development of the accessibility elements; that the DPW
>will not authorize any new kiosks, nor extend the permit for the existing
>kiosk, until the kiosks has complied with the accessibility features; that
>all new programs, activities, services and facilities under the control of
>the DPW will be reviewed for disability access by the Disability Access
>3)  that the DPW will provide at least 12 hours of ADA Title II training for
>all project managers, architects, engineers and operations staff; that an
>additional three hours (in two sessions) of ADA training will be given to
>the DPW Director, Deputy Directors and Bureau Managers; that the ADA
>Coordinator will provide fifteen hours of educational information/training
>sessions annually for the public to inform them of their rights under ADA
>Title II.
>Cynthia D. Waddell
>Cynthia D. Waddell   Cynthia.Waddell@ci.sj.ca.us
>ADA Coordinator       City of San Jose, CA
>801 North First Street, Room 460
>San Jose, California 95110-1704
>(408)971-0134 TTY
>(408)277-3885 FAX
Leonard R. Kasday
Institute on Disabilities/UAP at Temple University, Philadelphia PA
email:     kasday@acm.org
telephone: (215} 204 2247
Received on Wednesday, 4 November 1998 14:08:48 UTC

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