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Re: Review points for Understanding and Techniques

From: Sailesh Panchang <spanchang02@yahoo.com>
Date: Thu, 24 Mar 2011 11:53:26 -0700 (PDT)
Message-ID: <273056.14964.qm@web111703.mail.gq1.yahoo.com>
To: Loretta Guarino Reid <lorettaguarino@google.com>
Cc: List WAI GL <w3c-wai-gl@w3.org>
Well the example below is valid and correct. A transaction cannot be created if there are less than two days for the transaction to go through. Typically if it cannot be updated  if there are  less than two days than it cannot be created too! 
For instance I can transfer funds online only if there is at least one business day in between. So I can create a transaction (request for transfer or bill pay) to happen on Thursday no later than Tuesday. And I can update / cancel it anytime before end of Tuesday midnight.
Likewise, I can request  Metro Access (para transit) ride for tomorrow no later than 4.30pm today via an online system. And I cannot amend it after 4.30 pm today. (I can cancel it 2 hours before the ride). So a similar message will work here too.
Sailesh
 


--- On Wed, 3/23/11, Loretta Guarino Reid <lorettaguarino@google.com> wrote:

From: Loretta Guarino Reid <lorettaguarino@google.com>
Subject: Re: Review points for Understanding and Techniques
To: "Sailesh Panchang" <spanchang02@yahoo.com>
Cc: "List WAI GL" <w3c-wai-gl@w3.org>
Date: Wednesday, March 23, 2011, 8:38 PM

On Tue, Sep 28, 2010 at 10:01 AM, Sailesh Panchang <spanchang02@yahoo.com> wrote:

Michael,

One suggestion for G164.

• G164: Providing a stated period of time after submission of the form when the order can be updated or canceled by the user

Suggested title for G164:

Clearly indicating the time within which an online request  (or transaction) may be amended or cancelled by the user after first making the request

Another example for consideration:

A bank permits users to pay bills  or transfer funds between accounts by submitting online requests. A link that allows users to edit or cancel requests is available against every request. The link is disabled one business day  prior to the scheduled transaction date. The form for submitting online requests has the following notification just before the submit button:


You can amend / cancel this request upto two days before the scheduled transaction date.

Thanks,

Sailesh Panchang

Web Accessibility Services Lead

www.deque.com


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Response from the Working Group

================================
This is an interesting way to word it so that it is slightly more flexible.

However, it is not clear that your example would necessarily work. If it was less than two days when I made the transaction then there would be no time. Part of the current wording states that you must provide a period of time and you must state what it is.


Your new wording only requires that it be stated. It doesn't actually require that one exist after I submit. In fact, you even state that if it's less than two days there wouldn't even be a button or a notification. That can't be an example of this technique which requires that you provide a time in the notification.


We are changing the title to:

Providing a stated time within which an online request (or transaction) may be amended or canceled by the user after making the request. 

If you would like to submit a different example that would meet the technique we would be happy to consider it.





Loretta Guarino Reid, WCAG WG Co-Chair

Gregg Vanderheiden, WCAG WG Co-Chair

Michael Cooper, WCAG WG Staff Contact





On behalf of the WCAG Working Group 
Received on Thursday, 24 March 2011 18:54:00 GMT

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