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FW: + info line reply to be shared

From: Gregg Vanderheiden <gv@trace.wisc.edu>
Date: Mon, 8 Oct 2001 22:50:50 -0500
To: "GLWAI Guidelines WG \(GL - WAI Guidelines WG\)" <w3c-wai-gl@w3.org>
Message-ID: <004501c15075$96961b20$066fa8c0@750>
FYI

We received this at Trace -- but it makes an interesting point that
might be picked up in techniques.

G

-- ------------------------------
Gregg C Vanderheiden Ph.D.
Professor - Human Factors
Dept of Ind. Engr. - U of Wis.
Director - Trace R & D Center
Gv@trace.wisc.edu <mailto:Gv@trace.wisc.edu>, <http://trace.wisc.edu/>
FAX 608/262-8848 
For a list of our listserves send “lists” to listproc@trace.wisc.edu
<mailto:listproc@trace.wisc.edu>



SITE FEEDBACK FORM FOR TRACE WEBSITE

source: Site Feedback
name: Marko-Michael K. Asenbauer
post: 1207 Washington Avenue
city: Kalamazoo
state: MI
zip: 49001
country: USA
telephone: 1 800 855-2881 notify operator this is an HCO call to 616
344-8161

content: I am a man with partial vocal fold paralysis.

Recently I have been having to use a TTY/HCO to communicate over the
telephone.

My problem is forms which demand a telephone number. Yours is the first
form that I have encountered, paper or electronic, that will allow me to
enter proper calling instructions:

1. Dial the relay operator number.
2. Explain that you are making an HCO call.
3. Give the relay operator the number to be contacted.

Just how are people to fit all that information into a space which
normally only allows the entry of ten numerals? The communications act
must not cover this aspect.

Now days most forms without a telephone number simply will not process,
they are automatically rejected.

Can your organization start to address this world wide problem?

Please, share this information with others!


referring: from
Received on Monday, 8 October 2001 23:51:30 GMT

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