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Re: some references on user need assessment

From: Jonathan Chetwynd <jay@peepo.com>
Date: Fri, 28 Jan 2000 08:40:08 -0000
Message-ID: <00d001bf696e$56d54640$58459fd4@signbrowser>
To: "Scott Luebking" <phoenixl@netcom.com>, "w3c" <w3c-wai-gl@w3.org>, "Wendy A Chisholm" <wendy@w3.org>
I don't want to seem to be avoiding work, but feel that everyone should be
suggesting links to external references to incorporate as we discuss the
guidelines and recreate
them.

jay@peepo.com

Jonathan Chetwynd
Special needs teacher / web accessibility consultant
education and outreach working group member, web accessibility initiative,
W3C
----- Original Message -----
From: Wendy A Chisholm <wendy@w3.org>
To: Scott Luebking <phoenixl@netcom.com>; <w3c-wai-gl@w3.org>;
<jay@peepo.com>
Sent: Thursday, January 27, 2000 8:08 PM
Subject: Re: some references on user need assessment


> Scott,
>
> My response to you was, "great!  create it and we'll use it!"  I agree, if
> participants on this list were more familiar with user centered design,
> that would be great.  It would also be great if all participants in the
> working group had a general understanding of business practices, the
latest
> Web technologies, professional Web design, professional Web development,
> assistive technology tool development, etc.
>
> This is why we try to invite participants with a variety of expertise so
> that not everyone has to learn everything about everything.  Perhaps we
> ought to have "suggested reading lists" for each of the topics that we
need
> expertise in.  We also need to invite experts in each of these topics.
>
> Since we have just rechartered and released a call for participation, in a
> sense we can "begin anew."  If people have suggestions of companies or
> people that the chairs and I can target to get involved in the group, I
> welcome all of your suggestions.
>
> So, let's create a reading resource!  This will be helpful for new
> participants who are not familiar with our work.  I don't currently have
> the resources to do this myself.  Scott and Jonathan, you both seem
> interested. If you create a resource, the group can review it, and we'll
> link to it once it's in shape.
>
> thanks,
> --wendy
>
> At 11:02 PM 1/26/00 , Scott Luebking wrote:
> >Hi, Wendy
> >
> >We might not be seeing the purpose of the information in the same way.
> >The original request for information came from a mailing list member.
> >The purpose of the URL's that I sent out was to provide background
> >information to list members about user-centered design and
> >usability testing.  I was thinking that as more list members became
> >familiar with these fields, there would be greater understanding about
> >how various techniques from these fields could be useful in the
> >process of developing guidelines.
> >
> >Perhaps, there needs to be a web page related to the guidelines working
> >group which lists suggested background information materials for people
> >involved with the guidelines.  List members could make suggestions about
> >pages which have good online introductory materials for people who want
> >basic familiarity with the various subjects.  For those people who want
> >more background information, there could be links to various collections
> >of online/offline materials.
> >
> >Scott
> >
> >
> > > If this is a problem with dealing with the collections and the
collections
> > > are all about how to make things usable, then perhaps you ought to
point
> > > that out to the people who maintain the collections. <grin>
> > >
> > > Scott, why don't you pull together all of the URLs that you've been
> > sending
> > > to the list and post them in one place with a bit of annotation for
each
> > > one?  We can point to this list from the WCAG Techniques document.
> > >
> > > Looking at the collections, i think you will find that they have tried
to
> > > address the issue of overwhelming people with information.  of the two
> > > sources that marja cited, the first, the HCI Bibliography, links to a
list
> > > of "recommended readings" divided into several categories [available
at
> > > http://www.acm.org/~perlman/readings.html]
> > >
> > > Jakob Nielsen also tries to do some filtering by highlighting seven of
his
> > > "alert box" columns.  He also provides a "hot list" for reading that
seems
> > > categorized in easy to understand categories [available at
> > > http://www.useit.com/hotlist/].
> > >
> > > Another site to point out, one that Jakob refers to, is "usable web"
> > > maintained by Keith Instone.  He has a category called "Accessibility"
> > > [available at http://usableweb.com/items/access.html].  Perhaps
someone
> > > could work with him to massage this into a list that is most
> > appropriate to
> > > our needs.
> > >
> > > --wendy
>
> --
> wendy a chisholm
> world wide web consortium
> web accessibility initiative
> madison, wi usa
> tel: +1 608 663 6346
> /--
>
>
Received on Friday, 28 January 2000 04:04:22 GMT

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